Helpful on time proffsinal Efficent and very pleasant

The engineer completed the job very quickly and competently. BUT having studied the invoice, I see that I was charged nearly £50 for a replacement oven element, something I could have purchased online for £15!! That kind of mark-up is unacceptable and exploitative. I would advise anyone to purchase replacement parts themselves and book the engineer to install it.

Nothing too much trouble and knew his trade

The engineer completed the dishwasher repair efficiently and swiftly once he had the parts to replace what was breaking down. He was pleasant and kept us informed of the problem with the machine. He made sure to keep in touch with us via texts to inform us of his arrival times, which gave us the time to fit around his visits.

Great communication before the engineer arrival. engineer diagnosed the issue in 10 min, and had it repaired 15 min later! Thanks

The service was quick and problem swiftly sorted out

Fast and effective 👌 friendly. Spot on

Came round, saw the problem, ordered the part and fixed it. All good, helpful and friendly guy.

The engineer completed the job very quickly and competently. BUT having studied the invoice, I see that I was charged nearly £50 for a replacement oven element, something I could have purchased online for £15!! That kind of mark-up is unacceptable and exploitative. I would advise anyone to purchase replacement parts themselves and then book the engineer to install it.

Jay the engineer was polite and efficient and kept me informed about all the costs incurred will definitely use them again

Appointment rearranged for earlier than expected which was a great help. It appeared problem solved on this visit but sadly it wasn’t. Second visit scheduled for 20th June due to reoccurrence of fault and other knock on issues.

The team arrived at my home ,very impressed with their politeness and knowledge of appliance. they carried out the repair in a very professional manner. Very pleased with the level of service.

Easy booking, professional, on time, Cortez’s and competent engineer.

Problem diagnosed and repaired quickly and efficiently with minimal disruption. The engineer was friendly and explained what he was doing.

The engineer was quick to respond. However my dishwasher has not worked without flooding my kitchen since. We have been trying to get hold of him for the last 4 dayswith no luck. The office are no better. I feel so let down and im very disappointed.

Easy to book an engineer Was kept informed as to when he was calling. Polite knowledgeable engineer. Respectful of my property. First class clean and tide job done without drama. Brilliant service

Bill was a real gent and tried to fix the problem but it was obvious that a new motor was needed which he had on his van! Brilliant service.

Arrived on time Nicu was polite. Did job within 15 minutes.

Excellent response within 1 day. Technician was very knowledgeable and prompt.

Excellent service friendly, polite and efficient, very impressed with the gents knowledge and work.