Customer Support is VERY helpful. I love that you can pick your color pearl for many of the pieces and they will send you variations of hues within any color you want. I own two necklaces and a pair of earrings from Timeless Pearl and plan to continue to add to my collection. They have a quality product and excellent service.

Customer service was terrific, but the bracelet was not as described and broke when I tried to put it on.

Sth different than I ordered was delivered and I cannot get a response for return.

ordered a week ago, with 2 day shipping. Havent even received an update yet on the status

Pretty brooch, she loved it! The additional cost for expedited shipping wasn't worth it (still took longer than two days as I expected) but the item was fantastic!

The selection choice was awesome! Customer Service was great! The prices were fair and reasonable!

Communication was great and the finished product will make a beautiful anniversary guft

Love doing business with Timeless Pearl. Their products are beautiful, customer service is top notch and delivery is excellent. Do not hesitate to purchase from them!

Although color of each pearl can be expected to be different than pictured the two received did match each other but was disappointing. But the hair thin chain and tiny spring ring clasp are totally unacceptable for a standard of jewelry advertisement.

Great comms from Timeless Pearl. My order shipping international got delayed a bit. I got nervous as I thought it would not arrive on time. Timeless Pearl kept clear communications and chased after the delivery. It arrived on time. Very last minute but arrived.

Ordered timeless pearls and loved the quality and they look so rich looking. Thank you Timeless Pearls.

It’s a delightful experience shopping at Timeless Pearl. I got my order signing two days in a nice cute little box packaging. It’s very giftable!

I loved my pearl necklace and it arrived pretty fast 🥰

The pearl was awsome. Customer support was incredible. The necklace that comes with it is not good at all. First thing we did was get a better necklace. The only reason I didn't give you 5 stars. After reading other reviews maybe not include the necklace at all.

Your team is very quick to respond and resolve the issue amazingly. Thank you!

They sent me the wrong item - it was so ugly that I could not believe that they sale that item

Beautiful Akoya pearl pendant. More gray in colour than the blue on the image, nonetheless, still beautiful. Good communications, and excellent customer service.

Chain too thin

Timeless Pearl made it easy for me to get the necklace that I want in the color and style that I wanted. It is absolutely beautiful :)

The Necklace is EPIC! Got it for my Sister and she LOVES IT! I highly recommend it as a gift that’s not cheap but also not too expensive.