Was able to speak on phone to experienced sales team to update my insurance policy.

Joe was extremely patient, kind and made me feel at ease straight away... He is an asset to your team.

Very quick and easy sorting holiday insurance with Samantha Thank you

Easy to follow.. Chat box was helpful too

Molly was so helpful & patient , very polite. Very pleased with her knowledge.

Quick and easy to fill application

All good as usual, our go to place for holiday insurance

Quick and easy.

Luke was incredibly helpful and courteous and very friendly. Felt like I was talking to a friend. Really great quote. Quick and efficient. Luke called back when he said he would too. Hopefully we won’t need to claim but happy with the level of cover and top notch service! Thanks Luke!

I found the medicalconditions section less than easy to negotiate. Revision & correction of entries caused problems too. I could be made so much more striaght forward.

Nice and simple to use

A good rate for the over 65s

I have been with the company for several years and appreciate the discounts for renewing my policy. Prices are very competitive . I have been fortunate not to need to claim but would never travel without insurance. I would hope that if I ever claimed the service you offer would also be first class.

Information clear and concise. Web forms logically laid out.

Staff were efficient, polite, and patient. Thanks.

Very fast website where different levels/ad ons could be explored, in my case I required 'business'.Clearly explained and paperwork sent via email within minutes.

Relatively easy online but had an issue, probably my fault, so rang your centre, lovely lady, very helpful, sorted! Thanks. Hope you’re as good if ever needed. 😆

Easy to get help with policy ineeded

The service was quick and with useful information

The lady who I spoke to was very helpful and so pleasant will stay with insure and go.