ATCO

STIGA Ltd, Unit 8 Bluewater Estate, Bell Close, Plymouth, PL7 4JH, Plymouth, GB
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4.00
Based on 113 Reviews

5

53.98%

4

13.27%

3

11.50%

2

6.19%

1

15.04%
About ATCO

The finest cut of All We are very proud of our heritage and the fact that we have been manufacturing outstanding lawn mowers for more than 100 years – helping owners maintain their lawns and providing the finest cut of all. We make no compromise on our engine choice either, only using engines from the finest engine manufacturers in the world; Briggs & Stratton, Honda, Kawasaki and STIGA Our lawn mowers can be found from royal palaces to village greens, cricket pitches to tennis courts, stately homes to your own beautiful lawn. LAWN MOWERS ROLLER MOWERS RIDE ONS Need Help! Our UK call centre is full of trained and passionate people who are here to help - whether you need more advice on choosing a new mower, having some technical difficulties, or just looking for a spare part. Every call is important to us and we are here to ensure that all your needs are met. You can call on 0800 669 6327 Monday - Friday 9am - 5pm, or email: [email protected] Local Dealer Throughout the UK we have a number of specialist ATCO dealers, who stock a large range of ATCO products – they too will be more than happy to assist you with any purchase or query you may have and all your future servicing needs. FIND A PRODUCT DEALER

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Malcolm
United Kingdom | 28 June 2022

Great mower, a modern twist on my old Atco that was around 50 years old and was beginning to get troublesome. The new mower will take over whilst I spend time on the original. Nice touch having the roller to give stripes.

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Martin from
United Kingdom | 02 June 2022

Poor Returns Service Would have given the company 5 stars for my original purchase but had to send something back due to ordering the wrong part. Package was received over a week ago at Atco and no signs of any refund yet, far too slow for on-line shopping. Keen to take your money but not so keen to give it you back !!

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Barry
United Kingdom | 01 June 2022

Contacted Acto about a the mower not starting the customer service was 5 star not only did they reply to my enquiry the same day but also provided a service manual. I would highly recommend customer service team

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Jacon Fouche
United Kingdom | 19 May 2022

Great service . Delivery was spot on the next day. Very happy with my order,

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Scott Vickery
United Kingdom | 12 May 2022

A super fast delivery ,and a freindly helpfully staff Thank you

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Mr Christopher
United Kingdom | 03 May 2022

The part I ordered was despatched quickly and arrived promptly so my mower was back in action without a noticeable delay. Excellent service.

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winnie2013
Australia | 13 April 2022

Excellent service when ordering a replacement for a damaged component on my mower.

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Mr Alan
United Kingdom | 09 April 2022

Nice fit does the job.

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Graham Bradford
United Kingdom | 31 March 2022

Bought this rear roller mower now regret it as it blows particals straight in your face so the operator is breathing in these particuls causing lung damage and health issue. I have reported this to ATCO responce have a laugh just a repeated email. I will never buy any of there machines again.

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Customer
United Kingdom | 24 February 2022

Thank you Atco, for the knowledgable and helpful response to my telephone query. The simple order process and fast delivery was great. I will use you again for parts. Thank you

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Bill Critchley
United Kingdom | 01 February 2022

Despite the reviews and impressions on the website Atco refused to sell me a replacement part for my mower. Referring me to secondary sellers. Eventually they assisted by sending a parts manual.

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Graham W
United Kingdom | 22 September 2021

The mower (Liner 16s Li) arrived quickly (once some stock had become available) and was reasonably easy to assemble. Unfortunately the battery charger was missing but I managed to purchase one from a Stiga distributor. Atco have promised to send me a charger when they have stock. Mower has been used today and I am pleased to report that the battery had enough capacity to deal with my medium sized lawns.

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Ian Deare
United Kingdom | 06 September 2021

All as described

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Mr Stephen
United Kingdom | 31 August 2021

I ordered a spare part for my petrol mower, the part arrived promptly. Great service.

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Happy Customer
United Kingdom | 24 August 2021

I was having trouble finding parts without having a diagram reference. I made contact & within minutes was sent exactly what I needed for my ATCO. Super quick, super helpful & very polite. Thank you!!

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adrian
United Kingdom | 24 August 2021

Fast efficient service, great product reasonably prices 👍🏻

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quinnbrian
United Kingdom | 18 August 2021

The Lawnmower we have purchased is of exceptional high quality. The delivery was arranged with the minimal of delay and the representative from the merchants that delivered the mower was very helpful, taking his time to explain the operating process to me. Excellent service.

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Mr Andrew
United Kingdom | 14 August 2021

This is a 3.5 score out of 5. I ordered and paid for an Atco Liner 19 SHV in June via the local dealer, Gunson of Sheffield, and Atco had promised delivery by the end of June. In the second week of July I asked Gunson's if it had arrived. He checked with Atco and the delivery date had been put back to September. With leaves falling by then, that was too late for a roller mower and I would be using a 4 wheeled rotary device by then as well as a wheeled leaf sucker so it would mean the new machine would be stored unused by me and not used until Spring 2022! I found a dealer 60 miles away in Harrogate with one in stock and drove to collect it. So how is the mower? This is the first rotary roller mower I have had, previous ones (Atco/Qualcast), have been cylinder mowers. And with no local dealer with modern Atco products in stock, I had to rely on pictures and specifications. The mower is a decent machine but not of quite the same high quality of previous Atco products I have owned. There are some details which are not great - the start cable loop device lower on the right handle is poor and the plastic shroud around the three cables lower on the left handle will not clip together properly and I have had to secure with cable ties. In use the engine speed is slower than previous wheeled rotaries I have owned but otherwise, a good engine(Honda). The anti-scalp feature is not very effective and the blade still grabs where the surface is slightly uneven(does the low engine speed of 2,900 revs affect this?). The lines are good although I have noticed that the line edge is sharper on the left which is where the blade is rotating in the same direction as the mower/roller. So quite good but not great hence the 3.5. Maybe I am expecting too much from a modern product and perhaps it is as good as the main competitors Hayter and Honda but at just under £1k is not cheap. One final thought, the 2 year warranty is extended to 5 years if the machine is serviced annually by a registered Atco service agent. And yet, I live in the 5th largest City in England (Sheffield)and there is only one Atco authorised dealer (Gunson's) which is closing at the end of 2021. The nearest dealers will be 16 miles away and not in Sheffield. This mower is heavy and, although it will fit in my car, I am in my 70s and I cannot lift it without help. How do I get the mower serviced? Update. I have spoken to ATCO and confirmed that I spoke to them on 9th June and was advised not to order with them online (as the mower was out of stock) but through a dealer, Gunson's of Sheffield, who could pre-order, which I did. The order was cancelled on 12th July when delivery was confirmed as mid-September. I ordered from an ATCO agent who had one in stock, Chaplin's of Harrogate, 60 miles away, and collected the machine myself. ATCO are sending a couple of replacement parts for the cable management on the handles but the issue with the anti-scalp device and scalping is down to the design. I have been advised that there are a number of authorised service agents around Sheffield in addition to the one authorised retailer and have been provided with the details. My overall assessment remains as 3.5, Good but not great.

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Anthony Grove
United Kingdom | 02 August 2021

My new Atco QUATTRO 19SH VSC 4in1 mower was delivery on time and works brilliantly, excellent service all round

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DAVE ROGERS
United Kingdom | 26 July 2021

Ordered by model number but blade was wrong length should of been 450 and not 410mm that was listed

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