
Sally Burton
United Kingdom | 19 December 2021Totally understanding of what we required easy to understand and the direct debit was automatically set up we didn’t have to do anything, highly recommend

Jayne
United Kingdom | 19 December 2021The quote I actually received was a little higher than others but Kelly worked so hard and was super lovley i decided to go with the service

Mr/Mrs Ronai
United Kingdom | 16 December 2021Excellent customer service. Huge thanks for Mr Eliott Burton who was exceptionally helpful. Merry Christmas to you all. With regards, The Ronai family.

James Manvers
United Kingdom | 12 November 2021Spoke with Luke Farrrington. He helped me to secure income protection cover. He was professional, knowledgable and efficient at all times. Recommend. A++

Mark
United Kingdom | 03 October 2021first class service excellent

Dennis B.
United Kingdom | 01 October 2021The lady I talk to about my insurance policy was very accomodating, very friendly and very clear. Although every sales person is like that most of the time. The price offered to me is fair and reasonable.

Alex Meek
United Kingdom | 15 September 2021Very professional good service with a good product at competitive prices

Maria Lourdes
United Kingdom | 24 July 2021Very helpful staff and offers you a lots of policy👍🏆💐

Ronnie Hunt
United Kingdom | 28 May 2021Good service.

Karen Crawford
United Kingdom | 27 May 2021Everything explained really well, no pressure at all. Highly recommended.

Sally H
United Kingdom | 24 May 2021Initial chat was fine but after first half of policy agreed, the phone calls, emails and texts seemed relentless and I was busy working so simply got annoyed with constant contact. Should have and could have been all done in one email or call, not several. It was thoroughly hard work with legal and general having absolutely zero communication skills making the better protect system very slow and as if they hadn't provided correct information etc. I had to phone them as couldn't speak to L&G directly to sort out the disorganised mess.

Elizabeth Keith
United Kingdom | 24 May 2021Very informative and polite

Janeta Edwards
United Kingdom | 14 April 2021The policy review went perfect, there was no problem at all, reviewer couldn't be more helpful, however, we were not advised at any point that because we've paid in advance for our existing policy, this could not be cancelled which meant that for a month or so we had to be charged for both new and existing policy. It is unacceptable that we were not informed of this at the point of sale and therefore we were not given the chance to decide when we wanted the new policy to start so that we wouldn't get double charged.

Lesley
United Kingdom | 16 March 2020Best Slippers ever. I received these so quickly they are comfortable and warm. I will be ordering another pair well worth the money.

Mr Michael
United Kingdom | 11 March 2020Did a good job for me. Many thanks. M. McLaren.

David Harding
United Kingdom | 08 March 2020Very helpful and achieved the required result - excellent.

Mags
United Kingdom | 18 February 2020I took out a 5 year life insurance policy through Better Protect in 2012, and did not renew it in 2017 as I no longer needed it. I now keep getting phone calls from Better Protect to ‘review my requirements’ and they won’t accept that I’ve cancelled the policy. During the phone call in January they told me I’m still paying the premiums when I’m not, and haven’t done for over 2 years! I hope from today’s phone call they will remove my name from their database and stop ringing me.

Gareth Lewis
United Kingdom | 16 February 2020Very good service and helpful and did not hassle me to take out the policy waited for me to make my own decisions very good

elizabeth
United Kingdom | 12 February 2020Connor was most professional and knew his job well .

Massoud
United Kingdom | 12 February 2020My enquiry was dealt with very quickly and effectively