good friendly service

customer officer very good in take time to explain everything to me

Would use again Absolutely brilliant

When originally contacted I was put through to a consultant, but they never answered. On the second time they rang I was put through and at the end of the process I was told they would have to ring me back the following day during office hours to speak to my bank to change the direct debit. The call never happened and the change went ahead which was queried by the company I was switching from as the direct debit was cancelled without informing them. I then received an e-mail from Better protect saying I had to call them as there was a minor problem to resolve. When I rang them it was just the direct debit query from my previous supplier which I was told was not an issue. I got a better deal, but Betterprotect need to improve their internal communication and attention to detail in terms of keeping track of what they have told customers and taking the actions promised.

Explained everything in depth and answered questions supported with details knowledge for those questions.

So far experience with betterprotect very positive.Getting answers ,things get explained.

I haven't been able to get any life insurance for years due to having cancer years ago. Nicole at better protect was brilliant at finding a life insurance for me at a reasonable price.

Used them before and more than happy for a 2nd time. Excellent service and not pushy.

Really impressed with the service. Very professional and down to earth guy helped me. Informed and reassuring - and very competitive quotes. Highly recommended!

From the moment I spoke to someone on the phone I felt quite at ease and felt that there was no rush to get things done. I felt nothing was too much trouble.

I already had life cover but wanted to see if there was a cheaper option, Better Protect found that cheaper option.

If you just want to have a policy that asks no questions about your current or past health issues then choose Better Protecf. I had a very clear and easy process in choosing my life insurance policy. They gave me several options with different insurance companies and let me decide what I wanted along with invaluable independent information. I would recommend using them.

Excellent service thank you taking the hassle out of making a change

Helpful and friendly, I got the product I needed at a price I was happy to pay. The process took a long time though, not the fault of Better Orotect

Great support and advice was spot on

The customer service is excellent

Andrew Matthews called at a prearranged time to review my policy, he was incredibly professional and knowledgeable! I quite expected to be offered more expensive cover however my policy is still appropriate. I am also now awaiting nominated beneficiary paperwork of which I was previously unaware! Wonderful service and I highly recommend using these, I saved money 7 years ago and still do!

They helped me get the right life insurance I needed. So trustworthy and honest. I was worried about getting life insurance because thought I would be paying to much but I’m glad I did! With the help of these guys.

Our insurance enquiry and quote was dealt with efficiently and professionally.

Yes it ok the agent was very helpful