Abundant selection of materials to choose from. Very helpful in finding the suit that I definitely wanted. Very pleased with the suit and the way it feels and fits is perfect.

Loved the entire process and the end result exceeded my expectations. I got a couple sports coats for some good friends as birthday presents and they both were blown away by the experience and the new look. I am going back for two new suits and a tux next month.

Consultant was great. No question that my suit turned out great. Not convinced it is worth the price. I just don't wear suits that much so the investment seems shaky for me. That has not stopped me from ordering a sport coat.

Alicia was great

Carissa is fantastic. She is accommodating and always pleasant. She is candid and will not try to sell you on something, but finds the best look/style for what you want and/or need.

Everything was fantastic. From the consultation and service provided by Derek to the PERFECT fit and feel of my suit and shirts. I'm absolutely in love and will be ordering again soon!

My suite was everything that I could have imagined. Gabriel listen to everything I said and made it come to life! Thanks again Gabriel.... #Nashup 8.18.18

Always a consistently positive, professional and rewarding experience! My associate Joanna is the absolute best! She is not only incredibly talented and knowledgeable about the products, but she is exceptionally personal, friendly and engaging. She makes the entire experience fun and like you are working with a great friend! She knows my taste, my style and always recommends the best options! Two thumbs up!!!

Justin Cross is an incredible associate. Knocked it out of the park again with selection, making me feel at ease, and professionalism. A++++++++!

Very happy with Balani! Great experience. Great service. I will definitely come back.

Need to listen more to what the customer wants, not what you want to make for the customer. Quality of the suit was excellent, but the price reflects that also.

Derek provides exceptional personalized service and the suit turned out amazing.

First Class Service- David is excellent from beginning to delivering and fitting.

Great experience and great products. Truly experts at their craft.

I live out of state from the store in Houston, TX. They have helped me in every way to fit my schedule and provide me with a beautifully well made suit.

I originally contacted Balani in early February. I was measured March 18th and had a wedding date of June 9th. It took nearly 3 months to get my tux. Despite numerous missed promises of its arrival after 10 weeks, 11 weeks, and then 12 weeks, I received it in the late afternoon of the Thursday before my Saturday morning wedding. I had lost weight over the months since my measurements were taken. So I only had one day to get it fitted. The Balani office is two hours away and with all my wedding duties, I had no time to go to Cleveland to get it fitted and then go back to pick it up when it was done. Alicia, my contact at Balani, tried hard to help me through this process. She drove the two hours to Toledo to bring my suit. I was able to make arrangements for my local tailor to fit it properly. Thank God he was able to take most of his day Friday to work on it for me. He took in the jacket, the vest, and the shirt. He also took in the waist of my pants and raised the crotch. Balani hadn't been able to make the vest with the back made of the same liner as my jacket as requested. So they sent the material along with the vest for my tailor to fix. However, he ran out of time. When I was originally fitted, Balani didn't have an example of the material for the tux, so I picked it out from a photo. I wanted a sophisticated black tux where you could see the thread pattern. Here's the problem...the material was velvet! I had no idea I was buying a velvet tux! The photo didn't look velvet, and I wasn't told it was velvet! Wearing a velvet tux to my wedding was not my idea of sophistication, so I ended up buying another tuxedo off the shelf from a local company that Friday afternoon. My tailor, bless his soul, tailored it for me after hours. I was told since I wasn't given the tux with enough time before my wedding to fit it properly, Balani would reimburse me for the expenses from my local tailor. At the time of this review I have yet to be reimbursed. I now have a velvet tux that I most likely will never wear for which I paid $2,500. I also had to pay my local tailor over $250. This was a very stressful and expensive experience.

Andres helped me at Balani and he was very courteous and prompt and delivered as promised the 2 blazers, pants, and shirts. The process was very easy and I got my clothing before my trip to Italy. I went in to get fitted and everything worked out the first time. Andres is very good at what he does when he did the measurements.

Outstanding quality and service!

Emily Clark is fantastic...great sense of style, fabric choice and fit. She makes the process easy and enjoyable.

I would recommend this company to anyone! Corrie made sure my 4 year old son and I were comfortable with the process from start to finish! Ms. Loretta is the best too, great work and even better customer service.