Good customer service

The staff are proactive and make contact quickly to arrange mail prompt forwarding. Very happy we chose to use their services

Low Cost Letter Box offers services at an affordable price. The customer service is amazing with a very quick response time.

the team are very pro active. I have been renting out the mailbox for 2 years now. very helpful

Great service, fast in communications and very easy to use. Highly recommended!

Great communication and service

Great with communication, will call to let you know if there are any problems right away. Good service

very fast, helpful and professional. I very much recommend

Great service, perfect communication, always professional. Highly recommended!!!

i have been using service for 3 months, about to extend for another 6 months, genuinely awesome service, particularly during these tuff times of covid, one thing I would love to suggest if possible could have access to site 27/7 or some hours at least on the weekends

Very easy to get through and speak to someone by phone, who remembers customers and details. Easy to use website and mail forwarded promptly when required.

Very helpful people and good service which I could not find elsewhere! You cab choose to collect or they even send the parcels to another address for you.

Great value and outstanding service. The Team are very professional and always are available and supportive whenever I have made contact. The set up process was super quick and efficient and I really appreciated the updates with the account set-up. A really great service and I cannot recommend highly enough!

Very good service. They are consistently delighted to facilitate your postal needs in that all important business hub that is Central London. They are trustworthy and offer a superbly convenient digitising service; sparing one the obligation of collecting one's post in person. I have not had the satisfaction of utilising this element of the service, since I am never too distant, but I am sure the convenience would be indispensable to some. It is an excellent option for receiving parcels at inopportune times when one is unable to do so in person.

I've only been signed up with LowCost LetterBox for a week so I haven't experienced the breadth of their service so far. However, they were very prompt with replying to my questions and getting my mailbox setup with the appropriate documentation, which only took a day or so. (It would have been quicker if I replied to messages faster!)

I’ve generally been happy with this service, although I’ve had a few problems with payments, so there could be improvements made to their efficiency. The staff have always been friendly and responsive though and have resolved any issues I’ve had.

I got what I expected,thank you

I’m very happy with the service I received, their on boarding process is made simple but effective and there is always someone available to help when I need it. Thank you

Keshena was excellent and efficient in getting the service set up.

I wasn’t sure what package I should go for and a little unclear about the situation. Keshena and her team in the admin department explained everything to me in detail. I feel very happy now with this service. Highly recommended !!