Nick was quite helpful and professional. Thanks

Excellent quick and polite conversation THANKS

Melody is a star 👍 Very helpful and professional with a pleasant voice. Went above and beyond, very grateful.

Lovely insurance company great to deal with very nice and polite. Just need to change the music on the waiting call 😁

FANTASTIC there was a clerical error which was sorted by the MANAGER who i can’t thank enough saving me £300 in the process and honouring as a goodwill gesture which these days is hard to come by the staff were brilliant also there prices for TAXI insurance is very competitive and cheap highly recommend try these guys if you got a renewal coming as they are very good thanks guys see you next year for my renewal 👍

Lewis was an amazing helper !! Thank you for all the support

Sharon was really helping me.Great experience. Thanks

Not Good point of contacts. Have been rolling between online agents for more than hour no outcome. Cancelled waiting twice for more than 30 minutes to speak to some one. Useless. 07588827773

Very helpful great help

I speak to Melody, she is very nice girl, speak clear and helped me a lot.

Polite and helpfull good service

Very experienced and helpful service agent. Thanks.

Great communication, even better prices than I was quoted before from other insurance company. I am indeed a happy customer by choosing them as my Insurance. The seller lady, Diana, she went back and beyond giving me the best price. More than happy with the customer service and the whole plan I've been offered.

Customer Service done right. Received a Quote from Sales Agent Shiraz who gave me a great Quote. Made changes to my Policy with Customer Service Agent Melody who is a very sweet girl. Both were professional, polite and helpful and an asset to the company. Melody especially was very kind and went above and beyond for me. Thank you Shiraz and Melody.

Wonderful experience of renewing my insurance again with Shiraz at flag insurance. Amazing service great rates and perfect cover can't thank them enough.

Very helpful

Customer service brilliant.

I called to amend my insurance private hire vehicle policy and the lady ( name starting with ED, don’t remember full name )was very polite and professional. She sorted everything whilst on the phone and I’m grateful for her help. Bahman

Sharon who I dealt with was super.

The people in the insurance company were polite, helpful and considerate. They gave clear explanations that were easy to understand. They made the whole process easier for me.