I am extremely satisfied with the quality of the products I ordered. The continuous communication and thorough follow-ups from the team made me feel assured and well-informed throughout the process. Their customer service was exceptional, and I truly appreciate their attention and support. I received the best quality at a very reasonable price and in the shortest time possible. I highly recommend this service to everyone, and I’ll definitely return for future orders!

Cathy did a fantastic job. Thank you!

Amanda was great to work with, was quick in responses and the final product was fantastic. Quick service and a high quality product.

I have been a regular customer for several years now because the quality of the products is excellent. It is also important to highlight Kelly's support and super attention.

Kalyn was great! Fast service even with me changing my design multiple times. Pin exceeded expectations.

Great pens at a great price. I'm giving my clients a nice pen, not a piece of junk!

Support was readily available and answered my questions

This is my second time ordering for my organization. Fay is always very helpful and professional with making sure my orders are to my exact liking, and ensuring the order would reach me in a timely manner.

Amazing service from Fay (Sales Coordinator)

Processed our first order today and Lilian, has been amazing! Prompt responses & great communication. Excited to receive our order! 🙌🏼

Fay and I must have gone back and forth at least 20 times to make sure I got exactly what I wanted. My ideas for the perfect medal changed many times during the process. Fay was quick to respond, always courteous, and really came through for me on a new design. Thank you Fay.

Great experience best help with logo creation will be ordering again and thanks too Kalyn For helping me out hello is it me you’re looking for?

Liz was amazing and did a fantastic job. She caught a mistake I made and had it corrected for me. Great job.

When I requested assistance to update my reorder for pens, I was delighted for the very quick to response! I needed a different phone number on the barrel. Fay is obviously very smart to figure out exactly what I asked for (amazing how few can follow "simple" requests!), and I received a prompt email with an updated pen! Very impressed! Looking forward to getting our order!

We got some custom pins made and are now on our second re-order. Customer service is great and the product is also great. We worked with Fay and had a great experience.

Great team that worked to get the exact specification required for our design, highly recommended.

've had an excellent experience working with Fay at CustomPens.com / GS-JJ.com. From start to finish, she has been incredibly helpful, patient, and detail-oriented. Every time I've reached out with questions or requests, she's responded promptly and made sure my needs were met. The quality of work delivered has always been top-notch—whether it’s the design, materials, or overall craftsmanship, everything has consistently exceeded my expectations. Fay’s commitment to customer satisfaction is clear, and it makes all the difference. I highly recommend CustomPens.com and GS-JJ.com for anyone in need of quality custom products!

Eva communicated throughout the process and when a minor issue came up, she took care of it immediately. Very happy, I will be a return customer.

Landy is the best, has made 7 pins for me already.

Lillian was kind and very patient. Thorough and made me happy with the delivery. I’ll be back and will refer others in my organization as I am a new bishop.