Custom Pens

20829 Valley Blvd, 91789, Walnut, US
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5.00
Based on 628 Reviews

5

99.52%

4

0.32%

3

0.00%

2

0.00%

1

0.16%
About Custom Pens

We are a professional custom pens company, focusing on the brand promotion of customers. Custom pens play an important role in brand promotion and career promotion, which is well known to business personnel. CustomPens.com is a professional business gift company that can create high-quality promotional items and brand images for you.

Contact Info

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Wardcleav
United States | 22 September 2024

Fay from the sales department helped me through the ordering process. She was very knowledgeable in seeing me through this process.

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LAURIE NELSON
United States | 22 September 2024

I love ordering my stickers from this company because they’re fast and reliable. The product is always pass my expectations and everybody in the school loves them.

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Hannah
United States | 21 September 2024

I worked with Cathy. She contacted me shortly after placing my order. She was quick to respond to all of my questions and helped me tweak the proof. The pens came out exactly as advertised and exactly like the proof! The quality of the pens are great and write extremely smoothly - these are now the nicest pens I own! I've given out a bunch within the first week of receiving them and everyone LOVES them. I only found one dud in the order (the touch stylus didn't work, but the pen worked fine), but they sent me many extras. I just placed an order for 1000 more!

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Erica
Canada | 21 September 2024

Service provided by Jean was amazing! Prompt replies and quick delivery.

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Doug
United States | 20 September 2024

Penny was easy to work with, responsive towards providing a proof of what they would look like, and delivery was fast, accurate, and most of all, there is a good weight and quality with the pens chosen!

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Véronique B.
Canada | 20 September 2024

A great experience and a good service from Cathy!

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Michelle Metcalf
United States | 20 September 2024

Eva provided great customer service! I will use this company again for all my project needs.

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Barbara Krulitsky
Canada | 20 September 2024

Waiting for delivery of my order. So far it's been a good experience

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Andrew Desrosiers
United States | 20 September 2024

Liz was extremely responsive. There were a few changes to be made and her and her team turned around the proofs in seemingly no time.

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Sarah McManus
United States | 20 September 2024

Judy's customer service was phenomenal. Her promptness and eye for detail were outstanding. I look forward to working with Judy and this company in the future.

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AA
United States | 19 September 2024

Judy is simply the best! I have worked with her on many projects and all went as smooth as glass!

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Pati Ferretiz
United States | 19 September 2024

Grace is the absolute best in the industry!!!! I searched everywhere for a pin provider, but Grace’s design was by far the nicest. She was prompt and willing to make any changes I requested. I’m pretty sure I only mentioned once about a complaint I had in the past with another provider that the backing of their pins would fall off easily. She designed mine with 2 rubber backs! She even held the package for me and waited to send it so that I would receive it the exact day I needed it. Once she shipped them, they were delivered incredibly fast. I also compared prices with multiple companies and this was the best pricing I received! Her customer service is unmatched and deserves merit. I will have to order again next year, and I’ll be contacting her directly for that and any future needs. Thank you Grace!!

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Timothy Hargrove
United States | 19 September 2024

Julice was fantastic!! She addressed my concerns with the patch mockup and sent 3 revisions and the last one was perfect! She made everything so easy! I am excited about the opportunities the patch will allow for my business to grow! Thank you again for such a pleasant experience Julice.

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Paul R
United States | 19 September 2024

Liz on the customer service team was amazing! She was very responsive and helpful. She let me know what was going on every step of the way and even helped me alter the final design after I had submitted the payment. Definitely will use for future orders!

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Graphic Gorilla
Canada | 19 September 2024

Jessica is the best!

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X Seijas
United States | 19 September 2024

The best challenge coins and pins, great value and Judy provided Outstanding customer service

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Corey
United States | 18 September 2024

Liz has been fantastic to work with and very quick on responses!!! I will be purchasing from her again!!!

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Erik
United States | 16 September 2024

Jessica is extremely responsive and helpful. I have placed multiple orders with her and will continue to.

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Alejandra Veles
Canada | 16 September 2024

I recently placed an order for patches with Liz, and while I haven’t seen the final product yet, I am already incredibly impressed with her exceptional customer service. I requested quite a few customizations, and Liz was always patient, kind, and accommodating. Despite the extra effort involved, she even expedited the process at no additional cost, which truly shows her dedication to providing the best service possible. Her professionalism, flexibility, and friendly demeanor make working with her an absolute pleasure. I’m confident the patches will turn out great, and I can’t recommend Liz enough for her five-star service!

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Rodrigo Ledesma
United States | 15 September 2024

The design process and adjustments were streamlined and clear. Judy did an excellent job of listening to my ideas and integrating/modifying the design as needed. Email communication was great and on a timely manner! - I highly recommend Judy to anyone looking to create pin designs. She did an awesome job!

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