Prompt and friendly service. what was advertised is what I received. Answered my questions. Will definitely use them again.

First bike buying from these guys. Pedro was great to deal with up to and during the transaction. Then I got my brand new Bianchi gravel bike in. A few scratches and dings it came with. A couple of the fairly deep past the paint job. I sent photos, Pedro said, “let me talk to the boss and see what he wants to do. I’ll call you back.” Never heard from him, so waited until the evening and texted him. They want me to the return the bike and they’re NOT going to replace it. He told me I should look elsewhere for a bike. Then told me, “it’s almost impossible to buy a new bike without scratches.” For the price we all pay for bikes they should. After reading their return policy, I am going to keep the bike and have my LBS fill in the damaged areas. I would get my money back, less the following: restocking fee(which is ridiculous), credit card fees, shipping fees. I always stuck with places that do right by me and am going to be looking for a new Road bike next year. It won’t be here. The least the could’ve done was taken some money off the price, switched it out with a non damaged one, gave me some store credit anything to make me feel good about my purchase. Just beware people and if you do order your bike through them: MAKE SURE TO LOOK IT OVER WHEN YOU RECEIVE IT

I enjoyed my experience with BBG. Luis was quick to respond to inquires. I purchased a bike there for a great price which was then shipped same day. His post purchase assistance was also appreciated. Thank you.

Bike was received in good condition and well packaged. However, I asked to make sure the bike had pedals. However, they were not included.

They were great to work with. Answered all my questions. I got bike right away, professionally packed and it was easy to assemble. I would highly recommend to anyone looking for a bike or bike equipment to contact them.

Great Communication. Bike was perfectly packed and it was in like new condition. Highly Highly Recommended for any bicycle purchase.

East to order and delivery was great.

Sumamente recomendable , la seriedad que tiene esta web , es para darle boton Dorado , son incapaces de ocultar algun desperfecto en algun articulo ´por tal de venderlo , compre una bicicleta y el vendedor , me advirtio que tenia algunos scraches y me dijo la verdad NUNCA RECOMIENDO A NINGUN COMERCIO YA SEA EN LINEA O FISICO PERO ESTA VALE LA PENA. Pablo desde Atlanta.

Seller said they performed a 100 point inspection/certified pre owned but when I received the bike, all it took was one turn of the steerer and it was a disaster,the lower headset bearing was cooked. I had to go to trek dealer and order the parts which is taking forever. The rest of the components arrived as described. 2 stars for the bike being not ride ready as described.

Very well packed with a hand written note to be careful not to pull Di2 wire.

Immediate shipping was fantastic! Bike arrived in excellent condition and was well packed for safe shipment. Personnel responded immediately by phone to my question. Excellent experience!

My bicycle was very well packed and company was very responsive to my follow up questions

Luis went out of his way to make this a great experience. He responded quickly to any question I had.

Super nice experience thanks

So Glad to have found this Colnago from a qualified technician / owner who put it together and shipped it professionally. I am highly confident it is put together complete and correct...Thank you!

Bikingbicyclegarage was wonderful to work with! They accomodated my requests and put all the order together quickly. They even called so that we could make sure everything would work perfectly for my order. They even through in some parts for no extra costs. Plus, the product turned out to be in great shape! I'm lucky to have worked with this shop.

This company is where you want to buy from. They helped me out in the worst situation ever. I lived in Lahaina, I lost my prized Specialized SL4 Comp. They shipped it to HI even though they don't ship to HI and AL. When I got the bicycle I had some slight problems with the electric shifting. The tech texted me back immediately got the problem fixed. a few days later one of the wires for the battery was a bit used. So they sent me the wire to replace it. Best service ever !

They made a small mistake and quickly rectified once I contacted them. Count not ask for better customer service.

Fast shipping. Arrived safely. Love it.

I recently bought a used bike off the bikingbicyclegarage website. They answered all my questions quickly and the transaction was smooth from beginning to end. Shipping was easy and well done. The bike was exactly as described.