everything as described in the product description, very good quality, fast delivery, I recommend this store

arrived broken promised a refund within 24 hours still no refund

Rapid service. Goods as advertised

I could have bought the exact same bulb at Tesco for £2 but I am in a wheelchair and had no-one to take me

After paying extra for next day delivery, the item arrived broken. Delivery guy probably heard the glass and decided to just leave on our doorstep without ringing bell.

Excellent products and very prompt despatch. correspondence dealt with immediately and advice given when requested. A pleasure to deal with this company.

Quick delivery and well packed.

I ordered a replacement bulb for my nanas kitchen, it was one of the longer ones so when it arrived it had bent in the middle. I emailed customer service and they had sent out a replacement within the hour. It arrived at the house less than 2 days later and they'd packaged it extra tight and added an extra bulb in for her, the customer service via email was quick, friendly and helpful and they resolved the issue immediately. New bulb works perfectly and now she has a spare one, definitely recommend this company!

Easy ordering process, found the lights I needed to replace some florescent lights, unfortunately broke on arrival but one email with a pic made a replacement easy.

Waste.of.money They didn't refund me because they don't feel.like it

Awesome service & price as usual

3 of our fittings were damaged in delivery. The remote sensor on 3 of the fittings had to be modified on site as a repair The sensor was snapped off. I would recommend strnger packaging. No complai t with the product

Great service. Light arrived in two days standard delivery. It replaced a Luseco light which failed after less than 3 years. Fitted it yesterday and added an external water proof junction box. That means we can remove in the future from outside without having to get to the internal junction box which is under the floor boards. The light is easy to install and has protruding adjustment buttons which makes it easier to set up. It gives a warm light all the way to my back gate at 12m away. I can not comment on it's longevity but time will tell. The 5 year warranty is a good bonus.

Thank you very much to all concerned in Sales and Customer Services. I bought a few items in largish quantities. Very helpful and very good prices, so thanks a million :)

Right product, good price, quick delivery

Unfortunately LampShopOnline were massively let down by thier terrible courier FedEx that first lost and delivered to the wrong address then 10 days later arrived with a smashed light fitting unpackaged and light with wrong fittings unusable. The customer service team understood the level of inconvenience and were rightly concerned at their couriers incompetence and rectified promptly, correctly. Sadly this review would’ve been better if the right parts arrived at the right time but I believe they are working to improve on this stopping FedEx.

Bought some items from Lamp Shop Online a good few months ago. A short time ago one of the items, still in warranty developed a fault. Lampshop Online, grasped the problem immediately and without fuss or faff, replaced the faulty item with quick delivery of a replacement. Things will always go wrong, thats life, its how you recover that matters, cant fault LSO (only the lamp), buy with confidence

Another prompt delivery of excellent lights.. Many thanks

I ordered two LED replacement fluorescent tubes. Well FedEx broke one of them on the initial delivery, then broke the replacement, the third time even though FedEx managed to put holes in the first layer of protection on the package clearly marked fragile, the warehouse had used so many layers of protection the tubes survived. A lesser company would have just said make a claim against FedEx.

Replaced a very old fluorescent tube with an LED one. Easy to find what I needed on the website. Delivery was prompt and item was packaged very well. Tube fits and works perfectly. I would definitely use Lamp Shop Online again.