The Staff! Received a call out of the blue from Alex Chew, we werent happy with SITA, so I sent some copy invoices, Alex advised that we could make a huge financial saving by moving to Hills Waste. We decided to change, Zoe Ratcliff and Alex helped make the transition really easy. Zoe is great, and one thing that really appeals to me is that whenever I have called.. I get a human being..!!!! And they are all so helpful. Zoe I would say goes above and beyond with her customer service.. nice to see as its so rare in this day and age. Great team, I would highly recommend them for their waste services, communication in general, from the drivers to the customer service on the phones. Great job everyone!

The city refuse collections are on time, with improved communication if a missed collection is imminent. Our account manager is friendly and helpful.

Alex Chew from Hills has been excellent, extremely helpful with quoting for our Business. (Lewis Coleman @ Carco Group).

Always very responsive and very professional truly great service and support from the sales and admin team to the drivers who do the collections To be recommended

The most painstaking experience I have ever endured whilst ordering a skip. I just wanted a skip for general goods to tidy my yard the hassle over emails and phones and the entire rigmarole of getting to the right skip after constantly saying what I wanted it for was absolutely annoying. apparently you have to know every minute detail and item you are going to throw in the skip before you can even order one. Ridiculous.

Excellent customer service - especially Heidi. Hills service a couple of customers & important events for us and have always been friendly, polite & competitively priced. We recently had an emergency and they saved the day - confirming availability, pricing, the next-day delivery of a RORO and booked the subsequent collection all in a 10 minute call. One email later all was arranged. The RORO was delivered as booked the next day. Highly recommend!

Newly moved to Hills Waste Solutions and so far we have had reliable bin collections with friendly drivers and super customer service

Thanks to Stephanie member of Hills Company, She was such a helpful person for helping me out with a New contract with Hills Waste Company, with her explanation whole process went well, and I am glad to hear l am one of the new customers of Hills Waste Company.

Regular collections missed at one point and then when those were resolved they would routinely leave the bins out on the road after we requested them not to. Once they removed their bins when we switched they then left our yard in an absolute state, knocking things overs etc. Don't bother with them in W-s-M.

Superb service from Andrew Wallace and Zoe. Thnaks very much, very friendly, helpful and professional.

Stephanie was great, took ownership of my request and ensured that the process of setting up a new contract was very swift and professional

Dealt with a lady by the name of Stephanie, she was an absolute star. Answered all my queries and made all necessary adjustments to suit our need. I would highly recommend using Hills.

Specifically Stephanie is always extremely helpful and supportive whether it be skip exchanges to providing waste transfer notes, nothing seems to much trouble. A real credit to Hills.

Karen was so very helpful! Wish all my dealings around my business were as quick and easy! Thanks Karen and Hills!

A very efficient and helpful Dee assisted me with my enquiry, being both helpful and very friendly on the phone. This is our first experience with Hills and I would definitely recommend

I have only encountered a couple minor issues over the years with hills Steph was very helpful and has sorted out any issues out quickly and efficiently she is a credit to your business Thanks Jim rees

I have always enjoyed working with Hills, especially Ryan Payne, he has helped us no end, always happy, always willing to do more, business is business you can’t buy relationships… Thank You Ryan

Prompt reply, excellent service, great communication very very satisfied.

Stephanie was really quick to respond to my enquiry and has organised our change in contract/ bin efficiently. The whole process was hassle free and easy to complete.

Excellent service received today from Stephanie and Karen regarding skip hire and commercial waste; all at short notice with very specific requirements. Thank you!