La merce pagata non mi è mai arrivata, nonostante le mie email con richieste di verifica, quindi alla fine mi verrà rimborsata, spero presto. Inoltre l'assistenza al cliente è quasi assente.

Servizio impeccabile. Ordinato e spedito in giornata, articolo arrivatonei tempi tecnici dello spedizioniere, imballato con cura. Prezzi ottimi. Comprerò di nuovo da loro.

everything smooth, from the ordering to the delivery (very express) with very affordable price

Sono rimasta contenta di tutto il servizio e della merce...grazie

Envio rapido y efectivo, unido a un buen precio y excelente calidad del producto. Es una tienda web con productos de maxima calidad a precios competitivos. De no conocerla de nada, ahora la tengo como pagina de referencia en tiendas de material de montaña.

Ottimi e puntuali !

Per l’ottima assistenza

Servizio di altissimo livello.

Ottima cura del cliente, super disponibili e veloci!

Oluinid is a trust worthy online shop...but customer service is abit lacking and you have to be super patient on waiting for your goods to arrive. As the time specified is not accurate (but it will eventually arrive) lol! Hence 4 stars instead of 5

Entrega del pedido rápido

Great! Very fast delivery

Informazione sui prodotti, consegna gratuita e regolare

Ordinato un paio di pelli per sci martedì alle 14, mercoledì alle 10 il corriere mi ha consegnato il pacco. Imballaggio della merce fatto bene. Efficientissimi….

Estimated shipment date is 3 weeks from when I placed my order. However, my order is still “processing” after 3 weeks, so I contacted them to ask for updates. Turns out one of the items I ordered hasn’t arrived from their supplier. They suggested if I could just replace the item with another item with equal value but even the replacement item is out of stock! We’ve been going back and forth already and it takes them awhile to reply. The entire process is taking too long. If only, they informed me earlier that the one item was taking a while from their supplier, my items could’ve been shipped earlier. I’ll update my rating once I receive my order. UPDATE: I finally received my order after a month. Wish customer service was more attentive and notified me earlier regarding delays of one of the items I ordered. I also hoped they had other courier options like DHL, since UPS in the PH is kinda slow. But I’m glad my order arrived just in time for my next outdoor trip.

Spedizione perfetta, condizioni di acquisto e reso chiare.

Il reso dovrebbe essere gratuito e più facile. Il sito does si si blocca e rallenta.

prodotto come descritto

I’ve had a terrible experience with this company unfortunately. I’m based in England and had not realised that all goods are dispatched from Italy. I ordered two pairs of climbing shoes, and as neither pair fitted I had to return them for a refund. This cost me £20.00 in shipping fees, which the company will not refund, and the parcel is now stuck in Italian customs. Olinud have said I will have to pay customs duties to return the shoes, on top of the shipping fees, even though I am returning (not keeping) the shoes! All of this has been ridiculously expensive as well as stressful. I do not recommend buying from this company unless you live in the EU

tan rapidos , tantas buenas ofertas. Aconsejado!