Bought a two piece Helly Hansen set from MI supplies 3 months ago. Developed rips in both legs at seams with minimal use. Messaged customer service and another pair sent out with no fuss. Can't fault them for their customer service in resolving the issue. Claire with whom I spoke to was a star and had the matter sorted immediately. Will use again in future.

Really good shop. I found there a pair of Proman shoes for my husband, the model which we couldn't find in any other shop. I've placed the order on Feb. 3 and the pack arrived to our house in Ireland on 9th.

Alex was really helpful with the order process and obviously the gear is top quality.

Great prices and fast delivery , really pleased with clothing , and came well before date on confirmation email ..will use again , only downside no contact info on website if you have a question .

I ordered a t shirt for my son for Christmas and I have still not received it. My order was dated 8/12/22. This is really disappointing. I emailed the company a week ago but haven’t even received a reply. I would like the t shirt sent as soon as possible or a refund. You can only contact the company through email, no number to actually talk to someone. Shocking customer service. The order number is WEB162616 John Jones

Fantastic product at a great price, just a little slow with delivery. Took 8 days from them notifying of dispatch to it arriving. Can't fault the product, just need to be a little more honest with delivery times.

I’ve used MI supplies several times over the past few years after finding them randomly on the internet. I’ve had a few issues with ordering the wrong thing, (which was my fault), but the staff dealt with them politely and quickly. I’ve also returned one item which was hassle free. So if you want Carhartt work wear at good prices I’d recommend MI Supplies. ( so far I have ordered 3 pairs of Carhartt Rigby work trousers, a Carhartt sweatshirt, a bunch of T-Shirts and a Helly Hansen fleece and I will be ordering from them again). The trousers are tough and the first pair have so far withstood a year at college doing blacksmithing if that’s a useful indicator to anyone. Communications always efficient, helpful and friendly. If recall correctly the items usually turn up the next day too.

Bang on delivery date with great communication in the meantime. Bought HH high leg winter workboots and they’ve just passed their first week in groundworks with flying colours, super comfortable and very light, would recommend them very highly.

Bought a pair of Helly Hansen work boots on the 21st October. Order didn’t arrive until the 2nd November. Not the quickest for delivery. However I did receive an email stating that there had been a 3rd party cloud support server serious outage and this was causing delays. I am really happy with the boots so far. Update: had these boots a few weeks now and I just had to update this to say that they are fantastic in the wet weather! I had to stand in a giant puddle to strap my lorry and my feet stayed totally dry! Well worth the money!!!

I will not be ordering again, the fact they state they are the fastest at delivery is an absolute joke, now I’m trying to get a refund and can’t get hold of anyone, stay away if you actually want to get your order! Yes after weeks of waiting getting a different excuse every time I asked where my order was, it was only because I got your email address off the Google review that you have issued a refund, terrible service, if you are having problems for filling orders let your customers know instead of having to chase you. Absolutely not the first part of my order was late and I had to ask you to send it as you hadn’t informed me about the delivery date at all,I have all the information and I will post this as you seem to think I’m not correct

Great prices and arrived in like 3 days. Needed a heavier jacket for the autumn/winter, so I decided on a Detroit jacket with a hood, all in all was £120, and it's actual Carhartt! None of this WIP stuff that would be double the price. Definitely ordering from here again.

Fast and friendly customer service. I placed the wrong order and they quickly resolved my mistake and send my items very soon afterwards. I receive a quick refund back to my paypal account for the Items I place by mistake. My items arrived with 24 hour shipping from Royal Mail

I was hoping to purchase a few Carhartt items before a trip I had the following week. After I chose my items and headed to the delivery options I was met with a delivery date that was well past what I had hoped. I messaged the guys at MI through the online chat who were nothing but helpful. They did some digging and assured me that I could probably receive the items in time for my trip. This interaction was on a Friday afternoon so the agent couldn't fully confirm things until the Monday. Sure enough at 9am sharp on Monday morning I was informed that we were good to go and I received the items the very next day. Overall the service was awesome and I appreciated the extra care and effort for what was a very small order in the grand scheme of things. Highly Recommend.

Terrible experience. Order number is 151208 and purchased 17th august. Not only are they late for the dispatch date (longer than they said to wait after the initial estimate). I have received not 1 single email from the company on updates or anything else. So poor.

Great prices and range of items. Excellent customer service as well. All delivered much quicker than Carhartt's own UK website!! Will definitely be buying from them again!

Do not buy at this company, I paid next day delivery. After a week I had to chase them as item never arrived. They didn't bother telling me why item was not delivered, if I didn't contact them... they would have taken my money. Don't buy here, you've been warned.

Prices are ace, delivery is a bit slow but great if your not in a rush for it

I wrote a review of MI Supplies back in April based on my very positive experience of having some embroidery artwork created (free of charge, by the way!) for what was at that time an upcoming, small order. There were some changes to my employment (change of alliance, therefore logo) which meant I did not go ahead with the order. I picked up the baton again a week or so ago and placed a small order for Mascot polo shirts to be embroidered with new, separate logos. Well, did I make a hash of the instruction or what?. I put the team (Sheryl and Mike) to so much effort thru' my own incompetence. I have, however, been on the receiving end of politeness, professionalism and patience. Use this company, I have never had service like it. Thank you Sheryl, Mike Make sure you look after them Alex !.... Damien

This company prides itself on stocking high quality goods at reasonable prices . The difference is that they do it with a personal touch that is prompt, friendly and without quibble . Amazing - best out there . Thank you

I’d rather by my Carhartt gear from these guys than buying directly from Carhartt themselves, quick delivery, good prices and actual customer care.