Blank key delivered to local timpsons. He was very helpful and it took about 15 minutes with the vehicle and his equipment to programme the new key. All works fine and the Timpsons guy was excellent.

I would give minus avoid this excuse for a company that take your money and fob you off with a load of lies.

Used the KeyNow Machine, branded with Timpsons in Hedge End B&Q to cut 3 keys. Got them back home and none worked. Receipt said to go to a local Timpsons if there are issues. I did this and was told the machines are always spitting out the wrong keys. The guy at Timpsons replaced the keys for me with the correct key. Will stick to a human cutting keys next time.

Great experience with keynow, both buttons had disintegrated. Sent off and was back a couple of days later with the old body and the new key complete and perfect. Over the moon for half the price if we had gone to the dealer.

Your key will come back from KeyNow in the exact same condition you sent it to them in and they will not respond to any attempt at contact. This is basically a £70 scam.

Wow quick delivery of key and pairing device bit annoying that there's no instructions included but 5 mins of messing and it works and I have central locking again 2 days from ordering to working well impressed thanks 👍

Ordered a replacement key and ended up in a computer that says no situation. An absolute shambles, got stuck in an exchange of emails with the ludicrously named Customer Services. I threw the towel in at the end and asked for a refund. Not worth the hassle pay the extra and go to the main agent. The one star was only given so I could leave this review.

I ordered a key from them in March and I am still waiting. When I contact them they just pass me on to the agent in Basingstoke who say that they can not program the key. I have had to threaten them with legal action for them to say they would give me a refund, but only when they get the key back from there agent. Not my problem right? DO NOT use these guys!

The company uses Timpsons shoe repair. Paid for a replacement key and waited over a month with no response from Timpsons. KeyNOW stated the key had been delivered to shop. Timpsons stated no key had been received. KeyNOW then stated they will sort it out and further stated my key will be at shop in a few days. Waited and contacted shop who once again stated that they had not received the key. After informing KeyNOW of my frustration they stated the shop doesn't programme keys. For me to pick up key and take it to another shop. No apology. No name on emails...Would not recommend to anyone.

Don’t bother.. Recommend by Timpsons. Waited 15 days just to have the visit cancelled 3 times during this. Waiting to see if they actually refund me now. Do not waste your time with them.

This is the first time I've used keyNOW. My experience of the layout of the website was a little confusing at first, as I was trying to locate the section for entering the key and documents for my vehicle or instructions on the process almost put me off using KeyNOW. After selecting the right key for my car and making the required payment, along with adding the necessary documents which was very easy to do. I then sat back and waited for my delivery, which arrived in two days. I chose the option to program the key myself, with the OBD device with single use enclosed, which to my surprise was very easy. I followed the instructions which were supplied with the OBD device and now I have a new fully functional remote car key. If I find myself in the same situation again I will not hesitate to use KeyNOW again.

I sent my key off a month ago. It worked for one day. I've been trying to get it sorted for the last three weeks but no phones are ever answered or emails replied to.

Excellent service from ordering the key on their easy to navigate website to receiving the spare key in just 2 days. Paired it myself - but didn't work first time. After turning on the engine and trying it a 2nd time it worked perfectly.

Would like to give a huge thanks to Wayne at keynow he was early this morning by 30 mins arrived at 8:30 was due 9:00 onwards He knocked on the door was very polite to my uncle and myself we gave him the key and off he went to sort my car he kept us updated of what he was doing etc and always said 20 mins and will give another update which he did do he explained everything he done to get the car started and I couldn’t be happier iv been waiting 2 weeks to drive my little banger again and he’s made my day thankyou so much Wayne you done a smashing job incredible and if this happens again I will be requesting for yourself to work on the car again haha. Great worker nice guy to chat with while he’s doing his job. Thankyou so much Wayne perfect job today thankyou 😁😁 all the best

The key arrived in 3 days and paired perfectly. it was half the price of the price quoted by the main dealer. I am very happy with the service

The key was delivered two days after ordering and it only took about a minute to program using the diy pairing device. Cost half the price quoted from the main dealer, so very happy.

Great experience. I chose the pair yourself option, the key and pairing device was delivered within a week. Managed to get the key coded easily and the tech support were brilliant. Cost me half the price of what was quoted by other dealers. Fantastic service.

DO NOT USE THIS COMPANY. After speaking to an advisor at Keynow, I posted my key that was missing the battery compartment. They could not repair and ripped my fob apart, added a fake key, took out my original key and posted it back in parts. No refund given!!!! Update (09.11.23). I have received a full refund and an offer of a new key case, after speaking to customer services. I had already replaced the case as that needed replacing in the beginning. I still feel they are a bunch of cowboys. It was an easy fix once I sourced a new case!

ordered spare key to collect from Timpsons to collect. Key delivered was wrong type and could not be programmed so was a waste of time and Timmons said that the key shouldn’t have been sent as, if Keynow had done proper checks they would have picked it up. Have asked for full refund from KeyNow and still waiting for ANY response 9 days since contacting them would not recommend this service at all

Ordered spare car key and had to travel 15 miles to nearest available Timpsons to collect. Key delivered was wrong configuration and could not be programmed so journey was wasted. Timpsons employee offered no apology and blamed KeyNow for issue. When asked if he took any responsibility, he said nothing to do with him, he just programmes what he is sent. Have asked for full refund from KeyNow and would not recommend this service.