
Matthew
United Kingdom | 17 February 2021I feel compelled to write this review after seeing Blenheims'misleading replies to bad reviews from leaseholders on the development. Blenheims clime they mutually agreed with the developer that they should cease managing this estate. Blenheims have not mentioned that this was only after, they were put on probation twice by the management company. As well as falling almost all key performance indicators during the probation period. The Management company asked the leaseholders if they wished to retain Blenheims as their managing agent. Out of 300 leaseholders, Only a single leaseholder voted to retain their services. I think this tells you all you need to know. ************************* Blenhames have attempted to cast doubt on the facts in my review by posting the below reply. Therefore I need to inform readers, Blenheims sought to have the above review removed, which prompted an investigation by Trustpilot and the review removed. After sending documentary evidence to Trustpilot, my reviews have been verified as being accurate, and my review has been reinstated.

Kr
United Kingdom | 13 February 2021Blenheim's left our development in a massive mess. They did not reply to emails and calculated all numbers wrong. Avoid!

Henry James
United Kingdom | 12 February 2021Sarah Belsham has been very helpful and understanding.

Matt
United Kingdom | 12 February 2021We suffered from appalling mismanagement of our estate and inaccurate documentation at the hands of Blenheims.

Tracy
United Kingdom | 11 February 2021Blenheims was our estate management company for around two and a half years, before it was replaced at the request of the property owners. The years of poor service were then followed by years of unpicking the mess they had left behind, including mismanaged accounts. We’ve all recently had to pay thousands of pounds to plug the holes left by Blenheims.

Vanessa
United Kingdom | 11 February 2021I don’t even know where to start with this review to be honest. What a complete farce of a company which has left us all paying backdated charges because the toddler they hired to do their accounts couldn’t do their job properly. Thank God we got rid of them, although all still feeling the ramifications of their shoddy ‘work’. This isn’t the last you’ve heard from us all just FYI. Steer clear at ALL costs.

Rosie Boosey
United Kingdom | 11 February 2021Unfortunately this absolute disgrace of a company managed our new development for the first couple of years. In 2020 we got hit with a huge bill because Blenheims had been forgetting to charge us ground rent for 2 years, which we didn't notice because the service charges were so much higher than was originally estimated that the total figures sounded correct to us. After struggling to pay this huge bill in 2020 we thought that was it and we would be all caught up. We've now managed to replace Blenheims with a new managing agent and they continue to cause us huge stress. We are now, in the year of a pandemic, being hit with a huge cost for a deficit that was left on the account by Blenheims in 2018 and 2019 - despite the fact the service charges we paid in previous years were already WAY over what was estimated. How a company can spend this amount of money on a development when we have no concierge, gym or pool is truly unbelievable and absolutely disgraceful. The amount we are now being asked to pay (within 10 days) is completely unmanageable and causing huge amounts of stress in an already highly stressful year. Please avoid this management agency at all costs!!!

M Meadows
United Kingdom | 08 February 2021Lived here fir 4 years accounts sent are a mess no explanation or breakdown and 18 months behind. Was told 4 years ago that costs would go down as the estate grew and costs split between more houses but in reality it has increased by nearly 100% from original costs. The crane fly issue has not been dealt with and as a consequence all gardens have had issues and are paying the price for new or artificial lawns. If I could give minus stars I would

Mr Palmer
United Kingdom | 08 February 2021I have lived at my property for five years now - I have never ever seen any garden maintenance in my courtyard or the front of my property to do any litter picking or trimming of bushes. Blenheim’s, at the beginning of our estate being built, fought tooth and nail to palm off responsibility for areas requiring high maintenance. There is a mayfly issue and the “grassy” embankment near to my house is mud and stone (5years on). Not worth £150 a year.

Sharon Bahrami
United Kingdom | 04 February 2021Hannah Page is super efficient, super prompt and super professional! Thank you so much Hannah can always count on you to get the job done without asking twice Sharon & Amir Bahrami

Ilyan Kovatchev
United Kingdom | 25 January 2021Complete disgrace. Having notified Blenheim's of a roof leak they did nothing for a year now and the small leak has now grown into a massive ceiling with multiple drips. A whole year without any action. Just leaving you to jugglebpans and pots.

Nicholas
United Kingdom | 20 January 2021I cannot speak highly enough with regards to the service and response we receive from Blenheims. Every query and request is given the right level of attention. Our Property Administrator Hannah Page is amazing and always able to provide the right advice and assistance.

Emma Fallon
United Kingdom | 28 December 2020Absolutely disgusted with the way in whic senior managers badmouth their colleagues to us as clients.

Eliza Pitkin
United Kingdom | 04 December 2020I am a resident at one of the flats that are managed by Blenheims. I have had good experiences with them. In the past when we've needed a paint job done, they have been quick to arrange things and fix the issue. I particularly have convened with Hannah Page, who always replies to emails within the hour usually, and who I recently contacted about getting a recycling facility for our building. She is amazing, she got onto the job immediately, organised it and alas, it happened - We now have a recycling facility!

Andrew O'C
United Kingdom | 02 December 2020Blenheims resigned from our development 2 yrs ago after significant pressure from the leaseholders. There are still problems with the old accounts provided to the new managing agent. This has led to Section 20 notices on the properties, a re-audit of the accounts (paid for by the developer) and substantial additional bills to the properties. This sector needs regulating

Billy McCarthy
United Kingdom | 19 November 2020Great management company always been very helpful and sorting out any issues in particular Scott Peters of the Paignton branch in Devon,he has helped us immensely through some tough times,can’t speak highly enough of him. 10/10⭐️

Elspeth Lynn
United Kingdom | 20 October 2020Because I am not very good at fixing things, and I am very busy, it is hugely comforting to know that I always get a quick response from Lindsey. She takes care of anything and has suppliers at her fingertips to do whatever is needed. She is always polite, helpful, reassuring and courteous.

TTalj
United Kingdom | 08 October 2020Lindsey was very helpful and attended matters quickly.

Sharon B
United Kingdom | 02 October 2020Hannah & Sarah, Lovely, professional duo very prompt and always get the job done. What an improvement from the previous staff. Outstanding job ladies much appreciated keep up the good work. Best, Sharon

Olivia
Australia | 30 September 2020Utter joke! Dont answer emails or phones.. issue bills but wont let you speak to anyone about them.. and the amount we pay for nothing that they do on the bill list!!