Impossible to contact. Team couldn't be any less interested in their job let alone helping customers!

great cover for a great price

Simple and fast service

Great service easy to understand quote and good price

Submitted a claim in June 2022, still waiting, I’ve emailed them 8 times or more, in August they emailed me to say it would be in bank in 3-5 days, really !!!!! Still nothing.i was told someone woukd phonback, no they didn’t, held on phone to them for an hour, i gave up, hopeless company to deal with in getting hild of them.

The online application was easy, but I made a mistake after paying for the policy. I called the number and a lady immediately corrected my error and emailed me a new Insurance Certificate. I was really impressed with how quickly and easily she did this for me.

Easy to organise and just the right mount of cover.

Good service

It did exactly what we required. Covering us for our trip to Canada

quick and easy, good value all done last minute

Great site , very quick and easy to use .

Shame there isn't a zero rating. Like everyone else saw the high rating but then realised all the 5 star ratings are for how easy it is to buy Now travel insurance. But when it comes to making a claim no one returns your call, you send them all the information they need then email asking for the same documents and each time you email you get a reply that it will take 6 weeks ro reply back. My claim is due ro ankle break on holiday this was the first week of August well we are nearly mid October now. Scam company, don't be fooled by taking insurance with these guys. They take tour money but if you need to make a claim you won't get nowhere. Claim no: CIC/262820 I HAVE JUST UPDATED WITH CLAIM NUMBER NOW TRAVEL INSURANCE.

Competitive quote easy to use Web site

Submitted a claim on 30th August. Was told I would hear within a month from this date. I've emailed for an update, heard nothing. I submitted the estimate for repair/replacement and not heard anything. I've rang numerous times and after waiting in queues I've been told someone will call back and no one does. No communication. Would not recommend at all, not worth it should you actually end up needing to make a claim. Defeats the purpose really, no reassurance. Just one big headache.

Straight forward and cheaper than any other insurance companies!

Cheap price with good cover, easy to sort out

Fast smooth transaction. and hopefully I will not have to use it.

The staff was friendly and polite and followed my instructions to give me the policy I wanted

Easy app. Generous cover.

Simple,no fuss