Swiitch

GB
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5.00
Based on 791 Reviews

5

92.04%

4

6.45%

3

0.13%

2

0.38%

1

1.01%
About Swiitch

Swiitch is the new name for Shoosmiths’ conveyancing services. About us We recognise that every client is unique, and every conveyancing transaction is different. Whether you are taking your first steps on the property ladder, buying your dream home, upsizing, downsizing, selling or re-mortgaging, we are here to make the legal side of the conveyancing process as quick, efficient and as hassle-free as possible. Award winning We won National Conveyancing Firm of the Year and Residential Property Team of the Year at the British Conveyancing Awards 2023. Client service We strive to provide exceptional client service by being: • Easy to communicate with: direct dial phone numbers give you straightforward access to us and we offer advice in plain English, taking time to explain the conveyancing process to you • Approachable: we are open seven days a week and weekday evenings for your convenience • Personal: you will have a dedicated Conveyancer and assistant, who will be your first point of contact • Transparent: we offer fixed fees wherever possible, only requiring payment on successful completion of a transaction • Secure: we provide secure, online access to view progress in your transaction, and you can transfer documents and information quickly, easily and safely. Free quote Use the free conveyancing calculator on our website to find out how much your move is likely to cost. Contact us Call or email us to discuss your next move

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helen spooner
United Kingdom | 30 January 2025

Sam has been excellent in terms of her professionalism, support , patience, knowledge , management of complex issues, her interpersonal skills and diligence. We would highly recommend Sam Maloney and Swiitch for conveyancing.

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Txyzc
United Kingdom | 29 January 2025

Brilliant 100% will use again! Sam Maloney was amazing - thanks sooooo much! Truly excellent service from start to finish, really quick in replying and engaging with us and the whole chain, even though it was a bit complicated and timelines were super short to complete. Sam did a super job and really helpful, understanding and super quick with us and updating us and the chain. Thanks again Sam

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customer
United Kingdom | 29 January 2025

Regan and Tracy did a fantastic job arranging my remortgage. Many thanks!

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Lauren S
United Kingdom | 28 January 2025

Rhia De Branco managed my sale and purchase. She was calm, knowledgeable and firm throughout the process and I have no doubt her approach kept me sane and allowed us to complete and exchange as planned. I would definitely use Swiitch again and found this a far better experience than my previous solicitors/house moves

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Ana Mossity
United Kingdom | 27 January 2025

Swiitch have been absolutely amazing from start to finish. We were recommended them through our estate agent through the sale of a property. Nicole has been brilliant. Very responsive through E-mails and phonecalls and no job was too big or small. Her and the team put us at ease throughout the whole process and I would recommend them to everyone!

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Rachel
United Kingdom | 26 January 2025

We used Swiitch last year for our house move. We couldn't have been happier with using them to help us. Oli Haley was our contact at Swiitch dealing with all the paperwork and helping us with any questions we had. Oli was extremely helpful and knowledgeable and nothing was too much. Oli was always at the end of an email or telephone call and would always respond in a timely manner. Many thanks to him and the team.

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Susannah Roberts
United Kingdom | 25 January 2025

Beth Wheeler supported me through the process of selling my house really well. She tried to be available as possible to answer my calls, kept in good contact and answered my many questions! Was very happy with the service

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Vicki Knight
United Kingdom | 24 January 2025

This was very good, managed to get the sale go smoothly, and answered all the questions. Ever if Tom Love couldn't answer there was someone that could. Very very good and nice to talk to, everyone that answered. Tom Love thank you so much for this and listening to me for the silly questions 👍😀. I will deffo use this again if needed. So thank you all, is if the reason of this sale (divorce).

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Geoff Kaye
United Kingdom | 23 January 2025

After a long and protracted sale it finally went through with the help of or legal representative Nicole Edwards

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Michelle
United Kingdom | 22 January 2025

I cannot tell you how thankful I am for this company. I was dubious about using a company who wasn’t looking to us however I need not have been. Every call (and there were a lot!) and email I sent, I had a response within the same day!! Particularly Ryan Blake, Charlotte Edwards and Holly Mongan; special mention goes to you all! You were professional punctual and so easy to communicate with, which are so important when we were going through the most stressful time in our life!! Thank you for everything you done for us. We have recommended you to so many! Michelle and Ryan Stone

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David Camilleri
United Kingdom | 21 January 2025

The whole process was straightforward and all queries were answered very quickly, Megan Leitch was particularly helpful

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Dot
United Kingdom | 20 January 2025

Swiitch have helped us all the way through our house purchase. Gemma Clarke has been particularly great—she's always there to answer questions and is very informative. 10/10 would recommend.

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James
United Kingdom | 20 January 2025

Isha Mistry handled the sale of my property. Very pleased with Isha response to my query's & handling of the sale. Very professional & polite & a pleasure to deal with.

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Serin Dipity
Guatemala | 20 January 2025

Smooth process. Ryan Blake was great throughout. Thanks

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Adi G
United Kingdom | 18 January 2025

We recently sold our 1 bed flat with Swiitch, and attempted an onward purchase. Our experience of Swiitch was very disappointing. This is not directed at our allocated para-legal who was kind and patient and tried her best . Rather this feedback relates to the wider Swiitch organisational structure, cutlute, lack of oversight from supervisors/seniors, poor processes & QC, unprofessional advice from certain staff - was really disappointing and made the process needlessly difficult. Especially considering how expensive Swiitch are compared to competitors - i specifically went with Swiitch and paid more to avoid such issues ironically Few examples: - many calls and emails not responded to or acknowledged. Required a lot of chasing at times - phone calls avoided by one senior staff member who even hung up on us after we told them our name - unprofessional and flippant legal advice provided by one of the conveyancers on our onward purchase ( re a particular legal issue we faced on the purchase) which almost caused us to pull out of the purchase needlessly due to such poorly worded advice. - zero contact from the principal conveyancer ( for the entire process as he was off sick and there was no contact from a senior delegate of his either - hence no escalation route for issues. Normally if someone senior is absent, they delegate to someone else senior. We paid for 2 conveyancers - but effectively only had 1. Technically I feel we should have only paid half the fee given this. Our para-legal tried her best but it felt like a lack of guidance/oranisation at times from seniors. - Regular errors in documentation, details, (e.g. even the sale price was incorrect in some of the documents, etc) - we had to check every document, and email, even simple ones due to the number of issues. Again I feel there was a lack of supervision of senior experienced conveyancers at times. Once again - the above issues do not relate much to our allocated para-legal - rather this relates to the Swiitch culture and governance/processes which are clearly not great. I would not recommend Swiitch at all. I actually selected them due to such high reviews on trust pilot - but suggest you read the other 1 star reviews which are a similar story. I do hope Swiitch management sort things out soon but until then, I would avoid!

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Mr Peter
United Kingdom | 16 January 2025

Liam Cook who is handling our house sale and purchase has performed exceptionally well which has resulted in a smooth transaction. If the purchase of my new property goes the same way I will be more than pleased. Liam is a credit to Swiitch.

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Mark Fishwick
United Kingdom | 16 January 2025

Then whole thing was made simple and painless to carry out, good communication and clear instructions given. Would happily recommend Ryan Blake and Switch to family and friends.

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enid bushell
United Kingdom | 15 January 2025

Ryan kept me informed everytime something changed. This communication eased the anxiety levels throughout the sale

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Raymond Truss
United Kingdom | 15 January 2025

I was very happy and pleased with my decision to go with SWiitch in doing my conveyancing with them farmhouse sale and buying . . Even though the whole process was stressful it was great how good they were at answering questions and for the fact that I could call them at that someone would always answer . Would definitely recommend them to anyone wanting to sell or buy a property.

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Jon Ashmore
United Kingdom | 15 January 2025

Our solicitor Vicki was simply excellent. Always available to help no matter the size of the matter and kept us informed of ongoing events well ahead of time. An inevitably stressful process was made seamless by her hard work and attention to detail. Incredibly happy with the service we received.

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