The counselor Larry was very kind, showed empathy in my personal situation. He did not judge or criticize. He offered tips and suggestions. I felt very comfortable talking to him.

Course was easy to follow, affordable, and a legit company.

Deceptive pricing info

Education knowledge encourages to do better Thanks

It was easy to understand and everything about it was helpful

The Councilor that I was working with was very patient and understanding and was willing to help me through the process. She gave me useful information to be successful and knowledgeable. The information given I will be able to help educate others.

Leah was very kind and professional, and provided all the information we needed before giving our certificates.

It was so helpful I'm glad I took the course, and this time around I will do things differently. Thank you so much

Once we got to a rep it was fine. However, the original message says someone will get back to you in a few minutes. We called on a Sunday afternoon. After waiting about three hours and fifteen minutes the recording said you were closed. The next morning we tried calling again and after waiting on hold several times for over five minutes we would be disconnected. We were starting to be concerned because we had already made the payment. Then finally we got through. Our rep was very professional and answered our questions. Your company needs to improve the process leading up to actually talking to a rep.

Easy instructions. Clear questions.

easy plenty of information too assist

Easy quick and self explanatory. The counseling was also quick and easy. I used the chat.

The person that worked with me was helpful, easy to understand and made me feel very comfortable.

Very informative

I was thankful to be able to use this online service...yet at times it did seem a bit long and sometimes confusing....but overall things went okay thanks to the ending with a great email communication.

Reasonable price , fast and curious counselors !

The info provided was clear and easy to understand. Questions I had were answered without delay. I would recommend Summit Financial in situations like mine.

Easy to use.

Quck responses!!!

The 4 minute time on some of the screens was a bit much. Besides that, a good experience