Mountain Dog

17 Endeavour Park, NE231XA, Cramlington, GB
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5.00
Based on 896 Reviews

5

94.75%

4

3.79%

3

0.45%

2

0.11%

1

0.89%
About Mountain Dog

Mountain Dog are proudly the UK's Premier Dog Outfitter. Established as a home-based business in 2017 when our border collie pup, Denver, joined the family. Since then our business has grown rapidly alongside this fluff ball who still acts as our ambassadog and chief tester of many products. Today we have now served well over 150,000 customers and our business, whilst still small and family focused, occupies over 5000 square feet and is full of amazing dog products for the active and not so active pup alike. We are proud to be a leading independent partner of world class brands such as Ruffwear, Dog Copenhagen, Kurgo, Kong, Non-stop dogwear, K9 Sport Sack, Rukka, ChuckIt!, Kong, EzyDog and many more. These quality brands are all complemented by a full range of dog care accessories and our own brand of food, accessories and treats. Based in beautiful Northumberland our business sells on-line and at major dog events throughout the country such as Crufts. Customer service, fast delivery, providing quality items, timely advice and all with a smile is at the heart of everything we do. We dont get it right all the time but this is always our objective. Be assured we genuinely care, we are a small but experienced team and love to help. Our Goal: Happy Customers with Delighted Dogs

Contact Info

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Roger Read
United Kingdom | 18 January 2024

Some of the best dog products available. Everything is of the highest quality, maybe a few pence more but you can see, products like leads, dog coat and so one will last for many years. Super fast delivery and returns if required, great help on the phone too. Thanks

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Peter Hickson
United Kingdom | 11 January 2024

The company could not have been more helpful when we had sizing and design issues buying an winter coat. They changed Dottie's coat twice without any problems and we are extremely happy with the final result

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John Stewart
United Kingdom | 11 January 2024

I have bought from this company twice the first time a gentleman I think his name was Paul helped me over the phone we were trying to size a dog jacket very difficult over the phone . I find the quality products matched the price I payed . I find you pay a little extra BUT YOU GET THE SERVICE. for me I am happy to pay a little more for quality service . I wish that thier were more companies with customer service like this. TO MOUNTAIN DOG BEST OF LUCK FOR THE FUTURE

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Janine Taylor
United Kingdom | 10 January 2024

Bailey LOVES his new harness! It’s easy to fit and adjust to the right size, so far it’s been super durable whilst he’s on his adventures, and he looks great!

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Kathleen Raglan
United Kingdom | 10 January 2024

Frenchies !! I’ve tried so many but this one fits a treat Size medium for my two year old

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Lois Arthur
United Kingdom | 09 January 2024

Great service and fast delivery. Ordered the front range harness in M but too small so returned without hassle and re-ordered in L/XL. Great quality. Happy dog. Thank you! 🐾

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customer
United Kingdom | 08 January 2024

Brilliant service. I bought the wrong size and exchanged for a new one, sent everything over but forgot to put return slip in so decided to call them. They picked up the phone super quick but they had by then fixed the problem with the missing document. Thank you so much for how easy you made this experience 🤍

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Jackie Rouse
United Kingdom | 06 January 2024

Excellent product so glad i found this lead, and great service too.

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Gary
United Kingdom | 05 January 2024

I had been trawling the internet looking for a waterproof coat for my Black Labrador. On placing the order with Mountain Dog, i realised i had incorrectly entered the delivery address. On emailing the team, i had a response within minutes which is unheard of these days. The coat is high quality and fits perfectly. Would definitely use again and would recommend without a second thought. Many thanks for all your assistance. Definately 5 stars

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Angel irvine
United Kingdom | 03 January 2024

Toys arrived yesterday pups very happy delivery was quick

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Tony Potts
United Kingdom | 26 December 2023

Fantastic products and a super fast service, ordered my dog a new harness and I'm not disappointed, I couldn't believe how little my dog was pulling compared to his old harness but after a week I'm convinced it's definitely reduced his pulling by about 90%

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Alex Stephen
United Kingdom | 15 December 2023

The customer service was outstanding and helped me solve a problem of my own making. A super quick exchange of goods was arranged - thank you.

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mb
United Kingdom | 07 December 2023

My order arrived quickly and the toys are just as ordered on the website. The kong dinosaur however has small leatherette type parts on its back, and my staffy had those off in seconds. These type of Kong toys don’t seem to be quite as indestructible as they make out. However the King mega rope is still in damaged at this point so that’s good. That is nothing against Mountain Dog of course, I found their service and pricing to be very good. Thank you from me and my pupper

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Gaz Lomas
United Kingdom | 05 December 2023

Really pleased with the items we bought from Mountain Dog for our Cocker Spaniel Max. The coat is of a really high quality as is the harness and lead. Quick delivery as well.

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Louise Forster
United Kingdom | 01 December 2023

This collar is a winner in every way - strong, vibrant color, and an adjustable fit. My dogs are not just comfortable but also stylish.

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Lucy
United Kingdom | 28 November 2023

I bought a 5m long line and it is brilliant. Super light weight, yet sturdy, and unlike the rope lead I had before, doesn't leave burn marks! It is also much easier to carry around

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Alison
United Kingdom | 28 November 2023

Easy to use website for ordering, plenty of information about products. Quick delivery and good customer communication

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jacky sargeant
United Kingdom | 27 November 2023

The light is very robust and our dog does in and out the bramble and so far light is still intact and in place!

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Jan Stephens
United Kingdom | 26 November 2023

Sadly the harness I purchased was not suitable. However delivery, return and refund was very efficiently dealt with. I would be very happy to purchase items from this Company again.

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Angela
United Kingdom | 25 November 2023

Worried that it might fall off .. we will see used on a short walks so far and thankfully stayed on and still charged

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