online-building-supplies

GB
image
3.00
Based on 83 Reviews

5

40.96%

4

7.23%

3

6.02%

2

10.84%

1

34.94%
About online-building-supplies

We deliver building materials to the public and the trade on a national basis. we offer free delivery on all orders over £100 with a minimum order of only £39.99. Order online in minutes for fast delivery.

You need to Login first to submit your review.

image
Toni O'Neill
United Kingdom | 23 March 2024

I ordered 5 bags (3 MOT type 1 and 2 grano dust) unfortunately there was not much communication with regards to the delivery but I called up and got an answer straight away (I don't think the phones are manned all day which did make me panic that I had been scammed and looking online didn't settle my mind). However got a call back and was told it would be delivered the following Monday. The delivery people were great and so helpful they managed to lift the first 3 bags required straight into the garden which was a massive help!(We are and end house which made this easier) Couldn't have thanked them enough! We would definitely use them again in the future if needed

image
Richard P
United Kingdom | 23 November 2023

Good company to deal with. Ordered blocks and ballast from company. Delivered in time scale listed. Delivered by a local merchant. They short delivered? Emailed online builders had return phone call within an hour to sort problem and refund given. Can't ask for better from them as short delivery was local merchants fault. Would definitely recommend.

image
Gregg Goddard
United Kingdom | 01 August 2023

The whole process from start to finish was simple with clear, prompt communication from Ian throughout. Whilst there was a slight issue with the order quantity provided, Ian was quick to remedy. Do not take all the bad reviews against; I would certainly look to use again

image
Diane Edmonds
United Kingdom | 09 June 2023

First class service. I sent a couple of queries before purchase and Ian answered them straight away. The purchase was easy online, the delivery charge was not outrageous like many I'd seen, whilst the chap who brought the items was very pleasant and helpful. I had an issue after delivery and sent Ian an email about 7pm, he telephoned me around 8am the next morning and by teatime the issue was dealt with very satisfactorily. I looked at quite a few companies before happening on this one and I'm so pleased I did, they offered the best prices and brilliant service. Their Ian is a gem!

image
David Stokes
United Kingdom | 30 May 2023

Having read online reviews for this company I nearly didn't order from them. Glad I didnt listen to the negative questionable reviews. I'm about to place my 4th order with them now. I have had all my goods sent correctly within a couple of days of placing the order. Bulk ballast, sharp sand and Paving slabs. Would highly recommend this company.

image
nigel hammond
United Kingdom | 01 May 2023

GREAT PRICE AND DELIVERY FAULTLESS . ok so had to be prodded for delivery info, but it was a Quick couple of days for heavy building supplies, ( conc blocks, and MOT ) , local merchant delivered but at great online price. And put where I wanted. You can keep Wickes.

image
Jake
United Kingdom | 09 March 2023

We were a little anxious about ordering given some of the reviews however we shouldn’t have worried. The ordering process was straight forward and the price was very competitive There was little communication regarding delivery however the order arrived within 4 working days We would definitely use online-building-supplies again

image
James Ball
United Kingdom | 06 March 2023

Wrong items sent, I have emailed maybe 5 times and called countless times on the phone, the majority of times nobody answers, but when they do answer they fob off, 3 weeks later I am giving up and writing off what I've spent. Also the wrong items that were delivered came from Jewsons? I think this company is a drop shipper and maybe doesn't actually sell anything themselves -

image
Jason Greaves
United Kingdom | 28 February 2023

I ordered 2 bags of gravel 8 days ago,asked on 2 occasions to cancel this order .Then tonight get email to say it’s going to be delivered on wednesday. They don’t reply to your emails or answer the phone ,

image
Steven
United Kingdom | 18 February 2023

Ordered 2 bags of limestone 2 to 4 day delivery. Got a email saying upto 2 weeks so emailed asking for confirmation of when but no reply. Tried phoning but no answer. Emailed and called to cancel the order several times but no reply. Can not contact them. So you emailed me at the same time as your reply saying the same thing. I reply yes cancel via email. You haven't replied and I still can't contact you. Now getting a message from Jews on say there going to deliver today!!! CANCEL PLEASE.

image
Lee
United Kingdom | 18 February 2023

On the whole pretty decent but some of our blocks did not turn up and there was no response on the phone or email to our enquiry in order to locate them. We didn't know who delivered the blocks so we could not chase from the carrier end. Mixed feelings I guess in terms of a recommendation....

image
Brian Butler
United Kingdom | 03 February 2023

good company

image
Anon
United Kingdom | 16 January 2023

Placed an online order November last year, keep chasing as still not been delivered and now they are ignoring my emails. Will have to get a chargeback from the bank. 2 months time wasted.

image
david murdoch
United Kingdom | 15 November 2022

Ordered slabs on the 17th August. Paid for order at time. No reponse from company even after 6 emails to them. Tried phoning them but the number doesnt work This company is a scam......

image
Richard
United Kingdom | 12 November 2022

Ordered 3 bulk bags of crusher run on 3/11/22, delivered today 11/11/22. Glad I didn't take too much notice of the bad reviews and ordered - if you're not in a rush and want a good price go for it. The only constructive criticism I would give is for a bit more communication, but very happy with the product, the price and the timeframe for delivery.

image
Abid
United Kingdom | 12 October 2022

Placed an order on 15/Sep. Heard nothing back after many emails and voice mails. Finally got a call from Ian on 07885 911740. Claimed delivery in 2 days and now another 2 weeks later and still no delivery or communication. AVOID or be willing to wait a long time! Note, this company is the same trades using the following names: shirecroft landscaping supplies online building supplies Amanda & Ian Shape t/a o-b-s Update 13/Oct. Blocks had been delivered a week(?) ago, but just had not been notified. Only after chasing Ian were we able to find out that the delivery driver had dropped the blocks off in another corner of the premises and left without any notification, hence the subsequent calls to OBS. So not a fraud, but TERRIBLY slow service service. The positive? Good pricing.

image
Janis Traskovskis
United Kingdom | 27 September 2022

I made an order for about £550 in the end of July. And science there haven't been any reply from them what's going on with my order! Avoid. I increased my mark to 2 stars as I reviewed my refund but only after posting my review. So it's not full scam but something is not right with this company anyway. Your choice is it worth trying cheaper price.

image
Mr Andrew
United Kingdom | 23 September 2022

AVOID AVOID AVOID.I gave this company a chance and I am regretting it now. No response to emails or phone calls. Luckily I paid thru PayPal and they intervened and refunded me. Total scam AVOID AVOID AVOID.

image
Keiron Darbyshire
United Kingdom | 24 August 2022

Ordered blocks & sand on the 5th. Received an automated email AFTER I'd placed the order saying there would be a 1-2 week delay. Not too much of an issue, as I got the customer & subsequent company to hold out for 2 weeks. Still not delivered... No reply to emails. The phone number says unable to take calls. My customer is fuming. The company who are waiting for me to complete my job so they can do theirs, are fuming. I'm fuming & feel like I've been had! Wish I'd read the reviews.

image
Steve Atkins
United Kingdom | 23 August 2022

I was really worried, no order confirmation or delivery date and all these negative reviews but my bricks and sand were delivered 8 days after my order by a jewson lorry. So in summary if you are not on a schedule and need to save a few quid give them a try

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience. learn more

Allow