
George Hedges
United Kingdom | 09 January 2025Good service and delivery

sarah
United Kingdom | 09 January 2025DO NOT USE - they will steal your money!! I made an order for 1 coin then randomly the next month got another coin the same coin i didn't order this - simple right contact the compony send it back get your money back. 3 months later several emails nothing back yet they confirmed they had the coin. From reading reviews Im not alone This is a sham compony Do not use them

Christine Fox
United Kingdom | 07 January 2025Good service

Chrissie B
United Kingdom | 07 January 2025I rang the London Mint office today, regarding an enquiry about a coin collection. The customer care team were easy to contact, and I spoke to a lovely gent by the name of Ifan. He was kind, courteous, informative and very reassuring.

William T
United Kingdom | 07 January 2025Shane made it so easy for me to order the item. I am 86 years old & when buying on-line it helps when the seller is so understanding of my situation. I am in a wheelchair & I do most of my shopping on-line & when the seller is so helpful, it makes it so much easier for me to order things.

Larry
United Kingdom | 07 January 2025Rhys was very helpful, clear with his explanations, also very polite

D. Webbie
United Kingdom | 06 January 2025When ordering Elvis plectrum commemorative from ‘London Mint Office’ I believed it to be part of the ‘Royal Mint’ which it is not. No mention on their website that when it arrives there are spaces in a box for more plectrums and that I will be pestered by cold callers to buy ! Misleading !!!

MRS DENISE
United Kingdom | 06 January 2025ivan was very helpful and gave excelent advice

Aleka Ray
United Kingdom | 03 January 2025Absolutely perfect customer service from Shane. Wonderfully quick and efficient , knew exactly what I wanted and how to deall with it, all settled in a flash.

Mrs Wildgust
United Kingdom | 02 January 2025Very helpful assistance from Evan.

Shaun Wray
United Kingdom | 02 January 2025The guy was very helpful and sorted my problem out within minutes and also very polite with very good telephone manners.

Jacqueline Heron
United Kingdom | 01 January 2025I spoke with a really helpful young man rhyse. He went the extra mile to sort my issue out and phoned me back the next day. Without his understanding and clear direction I would never have used royal mint again. Well done Rhyse.

Pam Thornton
United Kingdom | 30 December 2024I spoke with Evan today at The Royal Mint as there seemed to be a problem with a coin I ordered. He went to great lengths to sort it out as it was my first order. He was very efficient and polite nothing was too much trouble for him. Very impressed.

LYNDA
United Kingdom | 30 December 2024Alison was very pleasant and helpful, she sorted everything out in a few minutes.

Edward Anthony
United Kingdom | 29 December 2024Teigan the young lady who helped me was excellent, very professional and helpful .My order arrived on the 24 December. Thank you.

Dominique Stratful
United Kingdom | 29 December 2024Ifan was fantastic! So helpful and after a very bad experience last time I had the absolute pleasure of getting everything sorted with Ifan. Thank you

Maurice
United Kingdom | 28 December 2024Thank you for your reply and call today your staff are very helpful and professional Thank you again. Mr Maurice maline

Valerie Preston
United Kingdom | 23 December 2024Teigan is a lovely lady who couldn't be more helpful. She is happy to sort any problem you may have, speaks clearly (very important for us old 'uns who may not hear so well!) I can't recommend her enough, she was a pleasure to speak to!

Lisa Stock
United Kingdom | 20 December 2024What a wonderful experience From start to finish making a selection with the help of Shane using the chat function was a first class service experience. Thank you so much

J chapman
United Kingdom | 19 December 2024Melanie was the lady I spoke to very helpful. Helped me to understand my account and where I was with my coins and also put me threw to Luciano. Very nice and helpful lady.