Copenhagen Grooming

Bispevej 4A, 2400, København NV, DK
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4.50
Based on 850 Reviews

5

71.06%

4

10.47%

3

3.65%

2

2.12%

1

12.71%
About Copenhagen Grooming

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Harka Bahadur
Denmark | 17 November 2023

I have not seen any fastest result as it was shown in advertisement, but it is Helping slowly

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Emanuel
Sweden | 15 November 2023

Very happy with everything so far. Now waiting for the result!

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Elias
Denmark | 12 November 2023

Jeg købte en Moonroller i gave til en kammerat, det viser så sig at han har en i forvejen. Jeg tænker naturligvis på at returnere den. Jeg går ind på deres hjemmeside hvor der står “ If you make use of your right to cancel an order within 14 days, we refund all your payments for the order including shipping costs”. Det vil siges jeg kun skal betale for returfragten selv, og regner derfor med jeg modtager ordre beløbet tilbage. Da min moonroller kommer retur til CPH Grooming. Modtager jeg kun beløbet på moonrolleren og ikke fragten som de ellers lovede på deres hjemmeside, kontakter derfor kundeservice, fordi jeg tænker der er sker en fejl, det mener de ikke at der er. Kort fortalt modtager jeg kun penge tilbage for moonrolleren men ikke fragten, selvom der står på hjemmesiden at de ville refundere hele ordre beløbet. Jeg er yderst utilfreds med deres kundeservice og ville anbefale andre at passe på med at handle julegaver her, da returprocssen er virkelig dårlig. Edit: Jeg har idag været i dialog med Sasha som skrev til mig efter min anmeldelse herinde, hun fik undskyldt for misforståelsen og refunderet resten af mit beløb. Tusind Tak igen til Sasha du en stjerne. ☺️

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Mikael
Denmark | 07 November 2023

Fast good effective

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Krisoffer
Sweden | 06 November 2023

Delivery speed is amazing

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Thomas Bate
United Kingdom | 06 November 2023

I put through an order 1 week ago, the products still have not been dispatched with a 4-6 day delivery window. Most importantly no communication around a delay! No option to cancel delivery, no way to get hold of a human in customer service despite a promised "chat now button" which merely uses a chat bot to post an email to support. Oh and to top it off, customer support auto response is in Danish! Feel like bit of a mug as plenty of Amazon vendors selling similar products. Poor service!!!

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aldo koci
Slovenia | 06 November 2023

I have been using the hair growth kit for 7 months and havent seen any positive result... I belived on this one didnt even document the proces ...

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Daniel
Sweden | 02 November 2023

Haven’t received anything yet

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Nick
Netherlands | 01 November 2023

Twee keer opnieuw een bestelling verstuurd, twee keer niet ontvangen. Zonder pardon de bestelling geannuleerd, zonder enig excuus en compensatie. Ik had graag gezien dat de bestelling opnieuw verstuurd werd. Ik zal twee x nadenken voor het bestellen bij dit bedrijf, dit alles neemt namelijk al drie weken in beslag

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Yuwelle Dorothea
Netherlands | 30 October 2023

Hi, i would like to start of by saying what a drag. I ordered a product a few weeks ago in high spirits. Due to family circumstances i had to travel to bury my grandfather. Which was why I wasn’t at home at the time my package suppository arrived. No problem because when you’re not home, they simply send your package to a delivery point. However they never told me the adres of the delivery point? So how can i even get to my package without this precious information. I contacted the customer service of ‘Postnord’ i explained my whole situation, at first it seemed like everything was going to be okay. They wrote me back in English which was a major win because everything on that website was deenish. They asked for my information, the tracking number, my full name. My adres etc. Once i did this a few days later i got a message from postnord saying. Hi Unfortunately we are not able to help you with your inquiry, as you have reached out to the Customer Service in Sweden. If you still need assistance, please contact us through our Webform Here: Webform. Fine i click on this webform. And once again everything is written in a language i do not understand. At this point i just want my money back. Why is it so difficult for me to get to my package, why didnt i receive the adres and why is it so hard to reach customer service.

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kunde
Denmark | 26 October 2023

GREAT Products

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Pauli Thomsen
Greenland | 20 October 2023

Nemt og godt

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Maciej
Sweden | 17 October 2023

Very nice nice box.

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michel rabaa
Sweden | 17 October 2023

Det har blivit lite bättre men är bara på andra månaden

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Marcus T
Sweden | 12 October 2023

The product itself worked ok, but the customer service is amazing. Told them about not really noticing a major difference but i wasn't ready to stop using it, they sent another 150 days for free. Definietly a standup company who believes in their product.

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Anton Ørn
Denmark | 07 October 2023

Super tilfreds med alt hvad jeg har prøvet, Har altid haft et kæmpe problem med at få mit fuldskæg til at volse,. Jeg har træer der volser hurtigere. Er nu på min 2. Flaske growth serum, og det vokser simpelthen som aldrig før. Beard hero er god som gel, og man føler ikke der går så meget til spilde som ofte når det er olie,. Men duften på cruise control er en klar favorit. Havde en uheldig oplevelse med sidste bestilling, bestilte 3 af serum, og 3 af hero på en søndag, hvor de så kom på supertilbud dagen efter🤦hvor jeg fik at vide de ikke kunne vide hvornår der kommer tilbud🤷 Kundeservice tilbød mig at returnere og bestille igen. Lidt for besværligt synes jeg. Men sådan er det🤷

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Steffen Petersen
Denmark | 02 October 2023

Ordered my set and within a couple of days it arrived, in pristine condition, the inside was well protected and stacked neatly. Making it easy to see if any damage had occured, which hadn't.

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Loris
Spain | 29 September 2023

Great products and great costumer service

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Kevin NL
Netherlands | 26 September 2023

Above and beyond customer service.

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Relu Brebeanu
Netherlands | 25 September 2023

Awesome delivery time for some products i got for an outlet price! Nice scissors and comb, they feel professional!

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