
Karina Prokonova
United States | 05 January 2024Do not buy from this shop, it’s a SCAM. I placed an order on December 22, reached out to their customer service and never received any response.

Kirsten
United States | 02 January 2024Yes, the company is a scam. I place an order before Christmas and it is still not shipped. Reached out to customer service on multiple platforms with no response. DO NO ORDER FROM THIS COMPANY. Once you look into the website and socials, you can tell that they are a scam. The instagram notes a New York location and the website notes a Georgia location.

Unhappy customer
United States | 30 December 2023DO NOT USE! Submitted order on 12/3/23. Socks were never received (nor shipped per shipment tracking). Tried to contact seller numerous times throughout the month but received no responses. No refund received once I cancelled the order after Christmas and weeks passed the expected arrival date. Had to go through my credit card company.

Karen Stuber
United States | 28 December 2023I didn’t get my order in time for Xmas.or at all I should say. I paid extra for expedited shipping and an edit. They don’t answer messages nor can I find a phone number to call. Should have read all the horrible reviews first. Buyer beware with this awful company

Consumer
United States | 28 December 2023Guaranteed Christmas shipping is a lie! I never received a confirmation email or a tracking number for my order. When I emailed them asking if they even received my order (which my card was charged, so the better have) I received an unprofessional email in all lowercase. I hope it’s not a scam! Was really looking forward to surprising my brothers with these socks on Christmas.

Tracy Wells
United States | 23 December 2023ZERO CUSTOMER SERVICE AND GUARANTEED CHRISTMAS DELIVERY IS JUST A LIE. Do NOT order from this scam of a company. Not legit. I’ll have to file a claim with my credit card company to get my money back.

Tracy
United States | 22 December 2023Asked about guaranteed by Xmas delivery and ordered well within timeline. Now they are saying I won’t get them. Why lie??? Do not order!!!

Helen Lacarrubba
United States | 15 December 2023I'd like to give zero stars. I ordered in Nov and paid for review of socks before printing. They used the wrong dog picture for one pair and the 2 dog pair had only one dog. I emailed the changes and they printed the wrong ones and sent them. I've email 10 times, used the chat and tried to call (phone disconnected), no response. If you use Doga Socks you will waste your money. There are others options, use them instead of getting annoyed with this poorly run company. I'm stuck paying for stocking gifts with the wrong dog faces.

Katelynn Brown
United States | 12 December 2023If I could give 0 stars, I would. I ordered from this site based off the positive reviews from others. I placed my order over a week ago and they promise 6-7 day shipping. I reached out to customer service since I didn't receive tracking info, however my card got charged. Customer service was terrible and told me "look we have so many clients to deal with," did not even apologize for the inconvenience, and to dispute the charge with my bank rather than give me a refund. I understand that maybe my info got lost in their system somewhere, however the way their customer service handled the situation was absolutely terrible and quite rude. I have never experienced a situation this poor to which it has made me want to write a review, but this was absolutely horrid to deal with. I have worked in customer service before, so I know how difficult a job like this can be, but this interaction was simply terrible. I never received my item and I highly recommend avoiding this company, there's so many other places to get socks like this.

Natalia
United States | 24 November 2023I received my order over 1 month ago. I contacted the company after opening my order to find that I received someone else's socks with their dog picture, not the pictureI uploaded and ordered. It took many days before I heard a brief reply that I would get the replacement socks sent out. This reply was not empathetic or caring. It's been over one month and I still have not received the socks I originally ordered or heard back about it. I am very disappointed and would not order again.

John Perrucci
United States | 17 November 2023It was fun to make the socks and even more fun when they arrived! Now I can show off our perfect dog everywhere I go.

Sophie Turner
United States | 15 November 2023Really great product! I got my sister a pair for her birthday and she loved! Picture came out very clear and the socks are super cozy.

Southern Gal
United States | 14 November 2023Customized affordable gifts??? YES PLEASE! These socks are such fun gifts for any fur parent. A gift with our babies on it is a win win every time! Super cute and custom! I will say sizing runs a bit small, so order accordingly.

Sonia Axelrod
United States | 14 November 2023I bought some socks with my face on them for my brothers. I was pleasantly surprised how well my hair was cropped from the picture I sent. I have long hair so I wasn’t sure how it would turn out. And my brothers loved the quality of the socks and are their favorite to wear for parties. I highly recommend dogasocks’ products!

Kimberly Traylor
United States | 10 November 2023I placed an order for 3 pairs of the same designed sock. I only received one pair. I immediately contacted customer service with the order number and told them I didn't receive the entire order. They did respond and said they would be sending the rest of the order...and a month later and several emails with no responses I don't have the rest of my order.

Wen H
United States | 08 November 2023Great Quality and quick delivery. My friend really liked the gift that I gave her. I would definitely reorder it next time!

Sakshi
United States | 08 November 2023Cute socks, came in an understandable time frame, the person I gave them to loved them!!

Ana Alvarez
United States | 04 October 2023Never received my order. Their contacting process is all via email and forms. Even after several attempts to contact, no success has been made. We are nearing a year with no order received.

Nikki Boyd
United States | 15 August 2023Super fast customer service. Loved how easy it was to make changes!

Greg Schienke
United States | 14 August 2023I bought my daughter two pairs of socks, a pair for each of our dogs, and I don't mean to chew up. Ordering was easy. If there was a problem it was on my end because the Morkie would not let me take his picture. The socks arrived quickly and my daughter loves them still. I ordered the socks in 2022 and they are still holding up. If I was capable of getting a good picture of the faces of our two goldfish, I'd see if it was possible to buy a pair of sock with their faces. Great product from good people.