Do not use if you want your property manager to respond to reports that the property has been broken into and has an active fire alarm. Leanne Tapara will refuse to get out of bed - instead, Wellington Council and the police will break into your property to turn the alarm off after almost 5 hours. Contacted at exactly 00:00 about an extremely loud fire alarm going off continously in a neighbouring property under their management. Explained to the operator that the fire brigade were at the property and they had just reported that while there didn't appear to be an active fire, there were signs of forced entry at a basement door. Fire brigade were not allowed to enter the property to disable the fire alarm and the property manager had to do so. The operator informed me that the duty manager, Leanne Tapara, had been informed and would be out soon. The fire alarm continued non stop for over 3 hours before I called back at 03:12. I explained that I had called earlier and the fire alarm was still ringing non stop, I was immediately put on hold. When the operator came back I was informed that Leanne Tapara had told him that she was not going to bother to come out to inspect a property with an active fire alarm and reports of forced entry until the next day. I asked to be put through to her and the operator explained that Leanne Tapara had instructed him "not to call about the property again" (presumably, other people had been calling as the alarm could be heard from either end of the street). I found Leanne Tapara's work phone number listed on the Oxygen website and called her only to have every phone call ignored or sent to voice mail. The alarm continued to blare non stop until 04:30 when the council and police forced entry to the building. I wouldn't trust such an irresponsible organisation to feed local pigeons let alone look after my property.

I would like to thank the team @ Oxygen Hawkes Bay for their 'hands on' support and partnership! Thanks again to all those who helped make The Hawkes Bay Children's Extravaganza a raging success.

My property manager is a excellent . Most of the time she promptly reply my Queries. my house is rental market nearly 3 months . I did not see any action except just except advertising My monthly statements sometimes confusing and no proper explanation like recent one holding some funds We have two rental properties. Monthly statement should be sent separately not in one PDF

Good communication. Good at looking after both property owner and tenant.

VERY GOOD SERVICES.

Great seemless experience so far. I have not had to be too involved, everything is taken care off.

Wellington Oxygen were amazing. When I wanted my property rented, Dyanna & Tracey came around the very next day to photograph the property and get it advertised. They were responsive and communicated well throughout the process, and found great tenants for the property in a week. I've been using Oxygen to manage my properties for about 6 years now and highly recommend them.

I really enjoyed my experience with Jan. She made it very easy for me as an owner to choose Oxygen. She gave me complete confidence that the best suited tenants would fill my home. They made sure I was comfortable with everything before moving forward in any stages.

I am a returning customer, the team is always provide quick response and helpful feedback. Really helpful!!!

The property manager Kristina Romijn was an absolute pleasure to work with. Any needs were dealt with professionally and rapidly, nothing was too hard and I always felt that any needs would be dealt with all while maintaining a great relationship and fantastic attention to detail.

👏👏👏 Prompt, efficient & just all round amazing. You're a legend Leanne 👏❣️

Thank you to my very understanding agent, Leanne❤️🙏☝️God bless us all

My experience was great with Oxygen. They are prompt with their communication, have a thorough process in terms of tenancy agreements, and were super kind to me throughout.

National Property Managers Day - Thank you to all of the property managers and all those people involved in this industry, on this day (and really every day!). What you all do is relentless and very well appreciated, Thank you. A special mention to Susie Ellis at the Lower Hutt Office thanks heaps you are so amazing.

I would like to thank Leanne for giving me and my family a home in our time of need, she is an awesome property manager and a lovely person inside and out! Her communication is always on point, and I am very grateful to her for all that she has done for us. She is a very understanding, fair and reasonable person and I highly recommend Leanne and renting through Oxygen. I admire her honesty, and how she likes a chat during house inspections. It's always good to have strong relationships with property managers and landlords. Thank you again Leanne 😊

Lovely team. Very friendly with a down to earth approach and very efficient with their business. For the best Professional Service, Oxygen Property Management is definitely the route to take. 10/10

We've had the pleasure of working with Leanne both as a landlord and as a tradie. Leanne is brilliant. Her communication is excellent and she's always thinking about ways to get the best results. Couldn't recommend Leanne more highly.

Leanne Manages and communicates well with both tenants, Owners and trades

Oxygen and Leanne have been fantastic in managing our properties. Inspections are always thorough, maintenance is always identified and actioned, meaning the properties are in good condition for the tenants. Leanne forms really strong relationships with tenants. She is always easy to communicate with. I could not do this myself or have rental properties without the team at Oxygen and Leanne. Cannot recommend them highly enough.

We’ve been with Oxygen for a few years and have a new property manager Lindsey Hambleton. She is by far the best property manager we’ve ever had. Lindsey is friendly, understanding, respectful and has an eye for detail. In a world where you often feel like just another number and personal connection is waning Lindsey is a breath of fresh air.