Got back to me in a timely manner.

Easly answered all my questions.

Daniela was the agent that helped me with my situation, she was very fast and took care of me from the beginning to the end, thank you Daniela, God bless you!

I've used belong for two years now. Overall, it's been a very good experience. There's been small things but I have a really great rep now. He helps coordinate with residents and is very quick to help if I have any questions!

Really helpful responsive and considerate I had a payment issue that I need help with and they walked me threw and solved thee problem immediately Thank you so much

Everything was handled professionally in a timely manner.

There was a technical issue in retrieving my tax forms, and the team was incredible about keeping me in the loop on resolution and not closing or stopping work on it until it was resolved. I’ve always had amazing experiences with their support teams!

Seamless renewal of lease!

The series was great

Each person I've spoken to at Belong has been very helpful and willing to solve any issue at hand. In this instance, Luis was very communicative and provided me with updates at each step. Same for Renzo for another matter I needed assistance with. I appreciate their customer service and constant follow ups.

Professionalism, walking through details of what is needed.

The first conversation was articulate and brief. She passed me on to Luca who familiarized me with an overview, answered my initial questions and assured me a sample estimate and online pamphlet would arrive today. Straight to the point without trying to sell me until I am ready.

The whole process from touring the unit to receiving the lease agreement was smooth and Marcelo was very helpful and communicative!

Diego has been very helpful and proactive as my concierge in helping me resolve a HOA noncompliant issue. He kept great communication with me and HOA throughout the process

Finding a place to live can be very stressful, especially when the circumstances make it an emergency. When the future is unknown, it is critical to have great communication on these important processes. Marcelo was fast and detailed in his communications, and he responded to every one of our needs. It is hard to put into words how important and meaningful that was for us. Thank you, Marcelo and your team.

After discovering a small error on the website (reporting that a lease renewal had been forwarded early to the tenants w/o owner review...), Belong was very proactive in assuring me that the renewal was still several months away and I maintain final rent approval. Some of the communiques with my concierge had also not been forwarded, and this too was addressed immediately. My concierge contacted me quickly and all concerns were resolved. I'm very happy with Belong's willingness to keep the homeowner fully in the loop and up-to-date.

Good service and take my concerns seriously.

Extremely quick responses and very helpful when it comes to solving issues or even just small questions we may have

Customer service was great and very helpful!

My member Success Lead Diego was really helpful and understood my concerns 100%.