
Luana Lenzi
United Kingdom | 16 July 2024I recently had a building survey conducted, and I am extremely satisfied. The report provided was of exceptionally high quality, meeting all standards of thoroughness and detail. It was comprehensive, covering every aspect of the property meticulously. The surveyor demonstrated exceptional professionalism throughout the process. Their attention to detail and expertise were evident in the meticulous nature of the report. Additionally, the surveyor was very caring, taking the time to explain the findings and address any concerns I had. Overall, I highly recommend their services to anyone in need of a reliable and professional building survey.

Ross
United Kingdom | 19 November 2023We had a survey that was reasonably priced and everything was really smooth. We got a great report delivered on time.

Ezra Ezekiel
United Kingdom | 16 November 2023Good communication. Prompt service. Excellent written report with easy to understand English. Recommendations for my solicitor to query.

Amy Walker
United Kingdom | 27 October 2023Garett and Jo are fab. They are trust worthy, knowledgeable, efficient and very friendly. From initial point of contact to receiving our survey report, it was 10 days - just fantastic.

Megan
United Kingdom | 24 October 2023I've used Urban Surveyors a few time now from a recommendation. They have always provided a thorough and detailed report within a week of the inspection. I would always recommend!

Mihaela Simion
United Kingdom | 14 October 2023Very professional, would highly recommend!the survey was done in a timely manner and the report delivered as promised

Jan
United Kingdom | 04 September 2023Thorough job, professional, timely and approachable.

KML C
Hong Kong | 01 September 2023Get the job done the next day appointed.

Consumer
United Kingdom | 19 August 2023Excellent service and quality of report, no hesitation in recommending the company. They were significantly better than the firm I used previously a month before on another property in terms of speed of reporting back and quality of the survey report

Laura Scott
United Kingdom | 01 August 2023Survey was organised quickly and efficiently. We really appreciated the telephone update for an overview before the full report was issued. Very thorough report.

Becky Heyes
United Kingdom | 18 July 2023Great customer service and excellent homebuyers survey

Traffordlass
United Kingdom | 16 July 2023Garret has become obstructive regarding the provision of information about the second survey we commissioned. Since we paid for the highest level of survey, we did not expect to move into a house with so many major issues, including a lack of subfloor ventilation in the extension; missing exterior trim to the bathroom window resulting in damp; the state of disrepair of the cupboard under the stairs; damage to a window frame, wall and skirting and more besides. As buyers, we have had two 15-20 minute viewings and trusted that we could rely upon the survey contents and follow up with questions regarding our concerns. Unfortunately that has not been our experience. Instead of being able to resolve the issue in a civil manner, we are now having to take the matter further. It's beyond disappointing. Update in response to the director of Let Us Survey Ltd's public reply - Dear Garret, I did not provide you with permission to release any details of my personal emails or complaints, which were largely in relation to our offer conditions and therefore irrelevant to this matter. In any case, whilst trying to discover who is responsible for the state in which we have found our property, I have been pointed towards you as the surveyor by the other parties you have mentioned. I didn't appreciate you considering the matter 'closed' prior to my complaint submission. I also didn't appreciate your comment as follows: 'Please note any claim will be defended robustly. We reserve the right to sue for damages for any claims we view as being vexatious'. As yet, you have not formally replied to my Subject Access Request for data that I've PAID for. I patiently await your response. My full complaint will follow once you have fulfilled my Subject Access Request and the we have estimates for all remedial works necessary. Kind regards, Chloe.

Peter
United Kingdom | 27 June 2023Good service, couldnt ask for more.

Rick
United Kingdom | 16 June 2023We engaged Urban Surveyors to conduct a Level 3 survey. The turnaround was quick and the initial verbal feedback on the property was very helpful indeed. The written report, which arrived a few days later, was excellent and exceeded our expectations. It was very well laid out and easy to digest, in spite of containing high levels of detail. It made great use of photographs and all technical matters were clearly explained. Highly recommended.

Pete
United Kingdom | 07 June 2023Really happy with the service provided from Urban Surveyors and the team. Always efficient, quick turnaround and excellent attention to detail. Highly recommend

John
United Kingdom | 19 May 2023Probably the best single service we used during our whole house move, start to finish. Initial interactions with the office were really fast and efficient. Garret was happy to do a desk review of some materials passed on by the vendor in advance of the survey itself, and then to talk on the phone after the visit and give quick/informal feedback on the main issues. Then the written report that followed was really comprehensive and detailed. We’re still using it regularly well over a month after moving in – it’s really helpful for getting quotes the various bits of work needed, the pictures in particular. Brilliant overall service; highly recommended.

Rob Pickett
United Kingdom | 09 May 2023Garret was recommended by a friend & provided a very professional service. He rang me up straight away after the survey & took me through the report & explained all his findings in clear English. His report was detailed & very thorough. We were able to use the report to negotiate a reduced purchase price. Would definitely use again.

Em Shal
United Kingdom | 01 April 2023Recommended by a friend. Surveyor was available for questions and discussion post survey to clarify queries I had.

no name
United Kingdom | 13 March 2023Urban Surveyors are a very professional company If you need a survey doing this is the company. They respond quickly are very thorough and discuss things with you and provide you with a very clear report they do an assortment of reports depending on how thorough you want it and deliver it on time within a couple of days after the survey is complete. The prices are excellent as is the service. They are very knowledgeable and I can highly recommend them I have used their services several times now and it has taken me some time to find them but wouldn't use any other company.

Andrew Slim
United Kingdom | 22 February 2023We were introduced to Urban Surveyors by one of our professional advisers, and we were impressed by the thorough investigative work and detailed report. I strongly suspect that we will use the firm again in future.