It is only fair to post an updated review. My situation, which began 7/10/24, has been rectified as of today with a refund. While it took 8 weeks, the customer service rep I finally reached was genuine and compassionate. The refund did show up TODAY. It is only fair to say thank you. This review is an update to 1-star review I gave RushOrderTees for failing to deliver my order twice and failing. I wanted to make sure other users/clients see that RushOrderTees does resolve client issues.

Justyne is always just a click away and extremely helpful. I work at a charter school here in Brockton and she has always helped me get to the budget we need. SO far this summer, we have placed about $55,000 in orders that Justyne has helped me get.

I have used Rushordertees.com a few times and I have always received great service. Today Luke was exceptional and assisted me with my project. I am technically challenged and he was patience, kind and worked fast to get me what I needed.

Shirts came in great and they were exactly what I was wanting!

I had a good online experience, Josh helped me out and was very fast at responding and could guide me through the ordering process. Thanks, Josh!

Wonderful hepful customer service!

Justyne was very helpful and answered all of my questions for me today. I will be placing my order with more confidence. Thank you!

Nice communication and very quick and to the point. Made me understand what was going on. Very very nice. Amazing talk!

Buyer beware. Anything sooner than 2 weeks...the price goes up exponentially. With only 10 T-shirted ordered with "Family Reunion- Miwaukee 2024" on the front I figured 17 days was enough for regular service, but when i called customer service one week in ..they didn't even have the color of the T-shirt I wanted. Rush order was waiting for the color. I knew I was in trouble. Rush order also moved the "delivery date" at least once. Please do your home work....go local....I wish I had.

This service is easy to use but wasn't a struggle-free experience. I appreciate how I can upload a vector image directly into their Tee Shirt design tool on the website. I needed 5 shirts fast (a week from my order date). Designing and picking the style on their website was pretty straightforward and easy, the problem came after I ordered and paid the extra 16$ per shirt for 2 day shipping (that's 80$ shipping for 5 shirts, so not cheap by any means). I was expecting for the extra price, they would show up no problems. I received an email the next day explaining they often do not have most of their shirt styles in stock at most times. They, themselves, have to order them in to do the shirts, so, this means my 2 day shipping turned into 5 day shipping to get the shirt style I wanted/paid for. I called and they answered right away, but working with the agent to find shirts they actually had in stock was a struggle. I had to pick 3 different styles to get my 5 shirts in sizes women's L and M. 3 styles for 5 shirts! On top of that, the recommended replacement was a crop top lol. This was after I had spent 30 minutes going through the entire website and reading the agent the item numbers for the syles that would work. I ended up with an order I wasn't really happy with. But, they did deliver in time, and they did at least help fix the issue, and were very accommodating, which I appreciated. My issue is not with the customer service, but with the fact they advertise heavily on fast orders, let you pay for the shirts you want, then double your shipping time because they don't have them. Don't sell them for 2 day shipping, if you can't deliver. It would have saved me a headache, and I could have gotten shirts I was happy with instead. Overall, still 4 statrs because they were very responsive, despite my unhappiness with the final product. I do really appreciate their responsiveness and care.

Geraldine is a SUPERSTAR! She answered all of my questions thoroughly and quickly! I was able to modify my order fast and efficiently with her help. It was fantastic being able to interact directly with a person in real time, none of this “email and we’ll get back to you by the end of the next business day”, which is great given my order was/is time sensitive. Thanks again Geraldine, you are definitely an asset to this company! 😊🐝

I appreciated the personal attention I received from the company. They were very considerate.

Mediocre… I mean it’s fast, but pretty high price for some lower quality materials. Could have went with higher quality fabric like carhartt or comfort colors but I wanted to test the waters first. Mainly it’s the logo and printing I would give a 3/10, it’s like a sticker stuck on the shirts. Not screen print. I bought them for my pressure washing business and we will see how long it lasts before peeling off. There’s only a couple of companies that I’ve found that do pressure washing company shirts that are whatever size logo you want any placement and not a sticker it’s almost like it’s within the threads. But the other 2 companies have a minimum order of like 12… I’m a one man show here.just need like maybe 3 shirts for now. And their shipping is like 2 months out… nah I’m good. So I went with RUSH ORDER. And yeah they rushed. You get what you pay for.. you get fast shipping with high price on it. But for quality i will probably just buy a machine myself and do my own honestly. Worth a shot

Justyne was very helpful, kind, and professional.

I ordered family tees for everyone in my family. I could not be happier with how professionally my order was handled. The image and coloring were exactly as I wanted them. Very high quality fabric. Turn around time was very quick. I highly recommend them and will use them for any future orders. Thank you! P.A.

Luc was very helpful, they helped me a lot to order hoodies and tote bags for my daughter's event. The price is great, I recommend them for sure Thanks for the help!

We were thrilled with how quickly our order was made and shipped but, more importantly, the quality of the t-shirts was top-notch. Thanks so much for a great product in a tight time frame!

The shirt came early and the quality of the item was perfect!

TERRIBLE QUALITY AND TERRIBLE CUSTOMER SERVICE. EMBROIDERY CAME OUT TERRIBLE. LETTERING IS SIDEWAYS, LETTERS ARE SITTING ON TOP OF EACH OTHER. SOME ARE CROOKED. I SENT PICTURES, TOOK A WEEK TO GET BACK TO ME AND THEN ASKED ME TO SEND MORE PICTURES WHEN YOU CAN CLEARLY SEE THAT THE EMBROIDERY HAS MAJOR ISSUES. They try to make the process difficult and painstaking so you don't end up going through the process. They asked for more pictures and then asked me to lug this box to UPS to go return it. I purchased from them because they are fast and supposedly good reviews which I now believe are all FAKE reviews. Alyssa Cedars, as a customer service manager in 2024, you don't insult your clients and tell them you don't see anything wrong with the hat when the embroidery clearly looks like crap. and then ask them to jump through hoops to make it right. Clearly this is not a company you want to do business with.... STEER CLEAR! RESPONSE TO THE BUSINESS: The one picture was plenty to suffice and show you the terrible quality of the hats. I already had waited a week to hear back. You are asking me to take MY TIME and pack these up and go to UPS to ship them back, when your company sent me a trash product. The embroidered logo did not look like the logo that was sent to you. When your company messes up, you don't ask the client to go out of their way. You make it right without asking them to go through multiple steps. You got a clear picture of the issue, why did you need me to send in more pictures for review? If you needed multiple pictures, why was that not conveyed to me when I first reached out about the poor quality, why did you attempt to make me jump through hoops in multiple steps if this really was the case? Your business makes clients jump through hoops in hopes that they don't want to deal with it and just move on. I wasn't born yesterday

Very user friendly website. Quality product and excellent customer service!