Have tried to contact customer service on several occasions but no reply was promised I would receive my order on time for a wedding but that was not the case. When received the order which was already too late the dupatta of the outfit did not match at all. I have tried calling and emailing but no response. I paid delivery charges but parcel was delivered in Pakistan highly disappointed would never order again.

Gooooooooood❤️❤️❤️❤️

Very bad quality and customer service

My Faiza Saqlain outfit arrived quicker than expected. Beautiful outfit and very happy with the prompt service

Great experience and service, would highly recommend. I was concerned that I wouldn't have my order in time for an event, but I was reassured and given a date it would be sent by, my order was completed exactly how I wanted it customised and was sent a week before the date I was given. Very happy with the service and great quality original designer pieces.

hi. love the quality of products and orders arrive on time. If you have a query you can message them and they will respond asap and give you information on delivery and final product pictures before dispatched.

Unfortunately I have had a terrible experience with this company. Poor communication, inability of staff to book my bridal appointment properly even though I was constantly chasing them for weeks! The day of my appointment that I requested and that they confirmed availability for - I was making my way down and en route they stated that my appointment was not booked even though I asked them to go ahead and book me in for the available slot and am happy to pay their fee. Wasted my whole day time and money!

Excellent service, Very helpful, responsible and respond very quickly to queries I really appreciate their efforts, Highly recommended. The outfit is perfect just love it.

Would highly recommend. Excellent customer service and they even went the extra mile so that I would receive my order in time. Loved my outfit and will be ordering from there again.

Exceptional customer service! I had very short timelines and discovered Rania Zara for the first time. Beautiful collection of online clothing. However, timelines meant immediate delivery options were limited. The team took the time out to enquire which styles I liked. I ordered it on Boxing Day and received the outfit on the 3rd January in time for my event on the 4th! The quality and design of the outfit was stunning! I’m really pleased with the unique design too. I’ve never bought an outfit online. I’ll be back for more. Thank you 🤩 Team RZ!

Ordered 5/6 outfits from this website. Always had excellent customer service and prompt delivery.

Excellent customer service, made contact ASAP. Delivery arrived before expected date. Outfit was commented on by everyone. Ot look amazing. Would definitely place an order again. Thank you, Rania Zara studio

The service was great outfit arrived earlier than expected! Was perfect and as expected! Will definitely be ordering again thankyou for an amazing experience!

Very honest and friendly people. Order was quick dispatched. Felt very safe with them Highly recommend

Fantastic service. Kept me updated with my order. My outfit was exactly how it was on the website. Very quick delivery. Thank you very much 🙏🏼 Saleena

Service was great but the outfit wasn’t. The dupatta is too heavy, way too long and stiff. It cannot be worn comfortably at all. It was very disappointing

I have been a regular customer of Rania, and from the very beginning, I have been amazed by their outstanding service! I will definitely continue shopping with them and highly recommend them to everyone!

Rania Zara Studio I had an amazing experience from the time I inquired to the day it got delivered .. absolutely incredible experience You guys have a wonderful customer service team and lovely pretty outfits Looking forward to placing many more orders in future Thank You

Great communication and the delivery was on time. Will definitely be buying again. Thank you.

I’m really happy with the customer service they made and delivery was super fast as promised and the quality and fabric of my suit was as shown and really very pleased i ordered from them,really recommend this store for online orders ,