
marco vettorello
United Kingdom | 18 October 2020Fantastic quality furniture (bedroom chest of drawers and bedside tables) Santa Lucia. Very helpful pre-sales and smooth delivery service. Only downside is a long lead time, but worth the wait for the quality of product. Would not hesitate to recommend My italian Living to anyone wanting quality contemporary furniture.

Rachel Lamb
United Kingdom | 18 October 2020A very long and messy process for delivery of a TV unit ordered in May and finally sorted by Oct! Sadly what should have been a very simple order turned into a nightmare. Everything went wrong from the colour I wanted suddenly not being in stock to the delivery date changing and a huge amount of time wasted on phone calls and unprofessional what app msgs. Then once finally having my product the instructions which apparently were meant to be stuck on the outside of the boxes were not there..... Then after all of this I got a square which was the wrong colour sent to me so I had to wait until a correct piece was sent! Even arranging this was joke! After stating what days I would be home even this proved difficult to arrange! The company (retailer) then blamed the whole thing on the manufacturing side ..... They told me it would cost £100 to deliver a different day etc all details me as the long suffering customer didn't need to know. I am shocked I have not received any compensation for all the hassle! Having purchased from a huge amount of furniture companies over this year and had no problem with any other order it is safe to say I wouldn't purchase from here again too much stress and hassle!

Rock ‘n’
United Kingdom | 15 October 2020After spending several hours online searching for the perfect furniture for my new apartment I was lucky to come across My Italian Living. Overall experience from start to end was excellent. They came to my place and took the measure of the living room. I bought a Tv unit from Dall'Agnese and a coffee table from Cattelan. The price was very competitive. Smooth process for delivery and fitting. Brilliant!!

Dave Cameron
United Kingdom | 26 October 2019The whole experience fro start to finish has been most pleasurable, the communication from Andrea and other members @ MIL have been fantastic, any problems that were encountered were soon quickly rectified, the product quality is second to none, and the delivery and the furniture Technicians, spot on. We look forward in acquiring more products from MIL in the very near future. Highly recommended.

CustomerElaine
United Arab Emirates | 14 July 2019Excellent service, very helpful person that I dealt with Elaine Zambia

Jeannie
United Kingdom | 05 July 2019Excellent service and beautiful, good quality product.

Angela
United Kingdom | 24 June 2019I wanted a variation on the standard product, and staff were patient and so helpful - they contacted the supplier and kept me informed. Communication was very friendly. I got what I wanted and am delighted with both the product and the service received.

Paul Swann
United Kingdom | 19 April 2019i was very pleased i bought this scirroco canopy top My Italian Living they where very helpful rung me back when they said they would

Mr N
United Kingdom | 23 March 2019Good quality product.

Brian Robinson
United Kingdom | 26 February 2019Very sturdy quality article

Jeannie Wright
United Kingdom | 27 October 2018Very good sales and on going contact.from Jelani who rescued the sale on several occasions. Delivery was an issue, our furniture took a long an unusual route to our home. This was resolved in the end and the product arrived in good condition and is lovely

anne-marie Schofield
United Kingdom | 27 July 2017I cannot recommend this company highly enough - they went out of their way with the level of service provided. I have ordered and received a beautiful italian table - excellent quality and a real statement piece Thank you

Jenny Rumsey
United Kingdom | 09 November 2016After a shaky start, with a few issues My Italian Living did resolve the issues. They arranged for a very good team to come and install, and their customer service was good at making this happen. the item is very good quality and looks lovely in my living room. My one comment is that the Library which is also advertised as a media unit has no wiring holes. Luckily the team provided were able to make these in a very neat way so that it stayed looking as sleek as advertised. Thank you Jelani and Andreas.

Judith
United Kingdom | 05 March 2016Excellent customer service,polite and efficient would certainly deal with this company again.

Stacey Linstead
United Kingdom | 09 February 2016We ordered a dining table from My Italian Living and, without being able to see the finished product, were reliant on the sales team for guidance on finishes etc. Dovile was extremely helpful and sent through samples very quickly and answered our many questions patiently! Once ordered, we were kept informed of delivery times etc by Jelani who was also very helpful. The table arrived and was quickly assembled by the delivery team. We are so pleased with it, it looks fantastic and is of very good quality. We would highly recommend My Italian Living and will definitely use them again for large item furniture purchases.

Peter Lester
United Kingdom | 30 January 2016The item bought was a coffee table and was as described on the website and was delivered very quickly considering it was sent from Italy. In my communications with the company's personnel I was always treated with friendliness and courtesy and any problems were quickly and efficiently dealt with. I would recommend this company to all.

Oghogho Makinde
Nigeria | 28 January 2016it was a pleasant experience; Doville is great; l got clear replies to my emails; the only issue we had a difference of opinion (VAT refund) on was quickly resolved

Mrs Monica
United Kingdom | 09 December 2015Fantastic Italian quality, a bit long time delivery but at the end it was worth it !!!

Mr Urbain
Chile | 24 November 2015Great range, competitive prices and excellent customer service. What more can you ask?

Happy Bunny
United Kingdom | 21 November 2015The service i received from italianliving was next to nothing. I ordered my table which i have to say was at an amazing price compared to the market. Very stylish simple dining table. I will list what excellent service i received 1) i wanted to order the table with white legs but they did not have a picture online with white legs. i contacted the team at italianliving by telephone and they emailed me a picture, informed me of what material it was made of. 2) they kept me abreast of the timeframe for when my table was going to be delivered. When they were told of a delay they called me and emailed me to inform me as to whether i still wanted to continue with the order which was great. I informed them that i did but that as i was disappointed that i would have to wait another month or so and i asked them that i could wait on the agreement that they deliver the table to my front door. Jelani who i spoke to and emailed was nothing but appreciative that i still wanted the table and they offered to not only deliver it to my door but also have it put together by the delivery man. 3) the table was delivered to me at a time which was convenient for myself and the delivery man was very good, he came in to my flat, took off his shoes at my kind request and set up the table in no time. 4) and the table is absolutely amazing, the quality is to a high level and i am soon pleased with it. I couldn't have gotten a better table anywhere else. thank you so much Jelani and team at italianliving and keep up with your excellent customer service. Please people do not fear buying anything from this online store as the quality is amazing.