
Eric
United States | 19 November 2017After not receiving my tickets within a couple weeks of purchasing and my order saying it was processed I read all the reviews so I started to panic. A couple things to be aware of. My tickets were electronic transfer meaning exactly that. I've been to over 250 concerts and never experienced that before. They were not printable but on my phone which had me nervous. This is something that is common today but didn't realize this beforehand. Then my tix didn't arrive until 5 pm the night before the show. I did get my tix and they did work! They fulfilled their end of the deal.

David K.
United States | 13 November 2017Bought tickets to a Bob Seger Show. Ticket Magic sent me an email confirming the show was cancelled. They refuse a refund as their rep on the phone says the show is only postponed. Use this company at your own risk. Should have stayed with Stub Hub :(

Ken Skadal
United States | 08 November 2017This company is awful! I spent $37 per ticket for two tickets which is $74. Then I spent another $30 in to service charges and one delivery fee. The delivery fee was simply for me to print out my own ticket on my own computer. Absolutely ridiculous! I thought this was my only option to buy tickets and then two days later my wife finds tickets in the same section through a different vendor. She spent $30 less. When I called to talk to an associate and

Carmen Gilchrist
United States | 08 November 2017I ordered the tickets from them before checking out the reviews. After reading the reviews, I was a bit worried. However, within just a few minutes I received the tickets via e-mail and they were just what I was expecting. All good!

Tim
United States | 03 November 2017I feel completely ripped off. Bought Foo Fighter tickets on their site because the address and look of it appeared to be an official Foo Fighter site. As you check out fees go way up but you feel pressured to buy or lose the seats. Still don’t have my tickets and called them to ask about it. They say “sorry we are just a website and can’t give you a refund because you accepted the terms and conditions from us when you clicked buy”. Do yourself a favor and avoid these scam artists at all costs.

Brad Reed
United States | 21 October 2017DO NOT PURCHASE TICKETS FROM THIS COMPANY. I purchased tickets to a cancelled show and there is nothing they will do about it!

Nicolas
United States | 14 October 2017Misleading. Unclear. Over 1 hour to get assistance ( hung up, got sick of waiting). Never was able to make a complaint or ask for reimbursement. Got stuck with a a ticket with aprice different to that offered in the website

Leslie Malone
United States | 03 October 2017On September 9,2017, I purchased 2 Tickets for Enrique Iglesias & Pitbull. Order was processed and confirmed immediately. However, I never received tickets, so I called about 2 weeks ago, spoke with a representative for Ticketmagic, who confirmed my order and said that the tickets would be available for print on 10/2/17, mind you one day before the event, that I'm driving 6 hours to attend, with a Hotel Reservation of over $400.00. So on October 2nd at 4:00 p.m., I receive an email from PayPal stating that my purchase was canceled and being refunded. Then another email follows, saying that Ticketmagic was selling tickets for an evening/night out with Janice Joplin and was never had/authorized to sell tickets to Enrique Iglesias & Pitbull. Oh let me preface, I did receive an additional $25.00, I guess to offset my inconvenience and hotel room loss. I will be posting this to social media as well. Never ever use this company for tickets, this has cost me less the $25.00. And to that I say Fraudulent online Service.

Ailsa Petrie
United States | 26 September 2017I bought GA tickets for an Arcade Fire Concert months in advance from this company. My girlfriend and I spent 277 dollars on the tickets, 200 dollars on a hotel room and 50 dollars on parking. Once we got to the venue our tickets were scanned and we were sent to will call. At will call we were notified that the tickets were in fact fake and photoshopped to look like real tickets. So far the process of being refunded has been tedious and now that I have gotten together all the information TicketMagic asked me to provide, such as scan reports from TD Garden (who responded within a day) the company has gone quiet and will not respond to my messages. DO NOT BE FOOLED. This company is fraudulent and upcharges huge amounts right before checkout with numerous hidden and completely scammed fees.

Caroline
United States | 26 September 2017I was really worried about my tickets to see Paul McCartney at the Barclays Center, but they worked perfectly fine. I would absolutely use them again.

Debbie Valencia
United States | 24 September 2017I bought two tickets to the sold out Tom Petty concert in Sacramento. I was nervous about the reviews, which I read after buying the tickets. I received the email that my tickets were ready to print within minutes of purchasing them. Yes they had someone else's name on them, they're being resold! We had no problem, even when Tom Petty canceled because he was sick I got an email from Ticket Magic informing me I could get a refund bc the concert was canceled! Tom Petty rescheduled and we went to the concert and it was great!! BTW it doesn't matter who's name is on a concert ticket, the bar code is scanned at the door, they dont have time to look at names on a ticket.

Scott Harrington
United States | 14 September 2017Our tickets came last minute but they arrived, front row for Green Day in San Diego. My wife loved it, all these negative comments scared me, but in all we had a good time.

RAYNA
United States | 07 September 2017My daughter bought foo fighters tickets to an upcoming concert in Eugene Oregon. The tickets were emailed but with someone else's name on the tickets. We contacted ticket master and they confirmed that the tickets were fraudulent. We have filed a Better Business Bureau complaint. Now Visa is fighting us saying that the purchase is legitimate. Absolute nightmare. This is a fradulent company.

fave
United States | 01 September 2017This company sucks.Do not lose or damage your tickets.They will not replace them no matter what.I had proof that I had the credit card number and date they where against my account.Please don't use these guys.

Jennifer Gillette
United States | 31 August 2017If possible, I would give NO stars to TicketMagic. This is a fraudulent company! PLEASE, do NOT make the mistake I made and purchase tickets from this HORRIFIC "company"!

Art
United States | 21 August 2017Don't get ripped off! This company sells tickets that can't be used because they are in a different persons name and the venue will not honor them despite what they say. It is a scam and rip off!!

Toni S
United States | 14 August 2017I had ordered three tickets to a concert, and I added, for an additional fee to have the tickets sent via standard mail. As they are a gift and I have no printer to print them. I recieved an email notification that my tickets I paid to have sent, were available for download. Confused by this, I e-mailed the company multiple times to ask why this was so. With no response, I then contacted ticket magic by telephone. Not only did this problem NOT get solved, but I only recieved HALF the additional fee for the tickets I paid to have sent-and was told to go to the library to pay additional money to print them there!!! WOW-I PAID OVER 700 dollars for these tickets and their rediculous service fees for what... ABSOLUTLY UNEXCEPTIONABLE!!!

Andrew Hughes
United States | 07 August 2017It's all third party sold tickets, they're ripping you off.

DD
Canada | 01 August 2017This company will scam you of your hard earned dollars. Couldn't give a rats rear end about the purchaser . Scam scam scam boarderline fraudulent company will allow tickets to be sold that don't even exist. If you order any tickets from these guys you may as well burn your money on the front lawn.

Michael MacMillan
Canada | 07 July 2017Fraudsters! Ordered and paid for premium tickets for Ed Sheeran months ago only to be told two days before concert they couldn't fill them (likely bought by a higher price bid!). Offered me much inferior tickets with only a minimal price reduction. Don't use this company - try Stub Hub instead!