My parcel has not arrived… I did 48 hour shipping on the 5th June, it’s is now the 14th

Professional and friendly manner

Swift easy transaction at a good price.

Bought a Vehicle specific head unit and fitting kit from their website but there was a lot of cables/adaptors not supplied and some they don’t even do? They are not great at getting back to customers by email or phone! Having said that I did get a full refund plus costs.

I'm disappointed having to write this review. There are so many positive experiences on here. I purchased a fitting kit and facia for a Porsche 911 997.1 (with Bose). The package arrived and I was dismayed to find that I'd been sent the wrong items (for a Cayenne). I called these guys and was advised that I'd ordered incorrectly. The actual error was in the listing on the website. Anyway, I missed my installation slot because they couldn't sort my re-order out in time, and they only seem to communicate via email. I had to order extra parts because they couldn't tell me exactly what items I needed. It felt like trial and error. So I missed my installation slot, had to pay over £400 for the parts I might need and then return what I didn't need once installed. So I'm £50 out of pocket because my deposit for my install slot was not refundable and I needed to return the item I didn't need (which was efficient to be fair). None of this was due to any error on my part. Customer Services contacted me to tell me that they wanted to pay directly into my bank account and asked for my bank details, over email!! No way (GDPR anyone?). So I'm still waiting for their finance team to contact me to refund my card. Sales emailed me (not the promised call) to tell me that they can't offer a cash refund (which I didn't ask for - I paid by Credit Card) but tried to palm me off with some AV equipment, which beggars belief why when I've just had the AV system I wanted installed. They can make a gesture of a £50 credit back to my card but choose not to. Thanks! Sadly, I cannot recommend these guys. They messed it up, slowed things down and cost me money and then had the temerity to try and palm me off with AV upsell that I have no interest in. Go elsewhere in my opinion, may installer had all the Connect2 equipment I would have needed. Check with your installer if they can provide all the required equipment. This has been farcical from start to finish...and I still haven't seen the refund for the return part.

Bought a Vauxhall Vivaro van upgrade kit and online instructions were great, accurate and well displayed, Instructions with the kit were a little harder to workout from the visuals, i.e. small. Video of the install was a help. The steering wheel controls unit is very handy to keep the factory stock controls. Had a couple of questions before I purchased which were answered over the phone by the tech team. Priced around and the cost was very competitive. Overall very happy with the products, fit, look and operate well.

My stereo arrived super quick and very impressed 👏.

Absolutely brilliant, it was easy, from the start to the finish of the process.

The item is exactly what i wanted, contacted top tech by phone , very helpfull with my enquiry, quality bit of kit, one very happy customer thanks..

Excellent customer service, had a bit of an issue with delivery which they very quickly rectified and they were on hand when I needed help with the installation.

Brilliant service regarding delivery. I had ordered tge wrong package which was quickly rectified. The only issue I can think of is the instructions could be a little more detailed but this was soon sorted by contacting the technical team.

I ordered 2 sets of focal speakers from this company and I am very happy that I did. Delivery was very quick and well packaged and tracking was provided. The prices were very good. 5 stars and I would order again.

All fitted as per description good quality up to date equipment. Missing a few elements which would have made it perfect. Had to buy female micro USB to male usbA connector for the external usb port in van. There was a dab ariel supplied with the unit. Just needed a short attachment to dab ariel at the back of the unit to a connection similar to the one provided for the fm ariel. None on the in van controls work which I am more than happy with however had to install the microphone attachment supplied would have been better if the current microphone in the van could have been connected to. With all the above still impressed with the pack, I think the touches I have mentioned would make it perfect

Very helpful staff, helping me with all that I needed, delivered quickly, good service.

Came a lot quicker than expected and is all absolutely spot on. First time buying with the company, but I definitely recommend it from my experience. Will most likely be back again!

Great customer service. Ordered a stereo and fitting kit and it arrived the next day. Had a couple of issues and they came back on the same day with instructions on what to do and shipped a replacement for one part the same day too. Good to see a company take customer service seriously.

Brilliant product at good prices next day delivery just great

Top service, great piece of kit and support when needed.

Did what it said, When it said, for the price it said

fast delivery, top quality product