Swift and efficient - couldn’t have asked for better. Thank you so much

Very efficient and professional service

good services

I have found Shaw's to be reliable and responsive.

Always friendly service from Shaw Kensington. Any problems are dealt with swiftly and effectively.

Proactive friendly agents

100% professional Estate Agency with a fantastic team headed by Huw Jones. We purchased our flat through them and also successfully rented out the property which Shaws also managed.

Excellent service, really responsive and efficient. I would definitely recommend Shaws in the future.

I find Shaws Kensington agency is very helpful and their agents are supportive n friendly, one of the best one as far as my knowledge n experience, thanks

We had a great experience working with the team at Shaws. All very professional and obviously experts in their field. We liked their approach - not too full on with lots of calls and questions, as some agents can be. We'd happily recommended them to friends and will use them again should we be in a position to.

good service. I do not hesitate to recommend Shaws Kensignton

Great well vetted tenants and quality advice

Very reliable, sensible letting agents. Shaws team seem to stay with the company, which gives good continuity. They are particularly helpful and take care to understand what sort of tenant the landlord wants. I recommend without hesitation.

My nephew recently rented a flat through Shaws and I was pretty appalled at the process. The agent was dismissive of a dangerous, rusting wire in the bathroom and very poor, broken furnishings throughout. When pushed, the agent said "the landlord is a bit difficult and I'd rather not raise these issues". I expected better of Shaws to be honest.

Very happy and satisfied with the service we have received . An unreserved 5 stars

Highly recommended.

I purchased my flat in 1999 through Shaws and rented through them for many years. They have been thoroughly professional, extremely helpful and offered exceptional service throughout the years. I would highly recommend them. Their staff have been consistently solid and services strong.

We used Shaws as our letting agents for over 5 years. I think that they are better than most letting agents, but their screening of potential tenants did not always prove to be optimal. On 2 occasions we had difficult tenants who caused significant damage to our property. We found these situations tricky to resolve amicably and Shaws did not seem to act in our best interest. There are also several employees at the Shaws Kensington office that deal with different aspects of the letting process and it was difficult to know who to deal with when specific issues arose. Shaws were, however, very good at keeping us informed of maintenance and repairs that were necessary.

Good and easy to deal with

The most appalling estate agents I have ever dealt with In relation to management of flats for their landlords they have no regard for others. They refused to believe that THEIR tenants had caused water damage to the flat below and had the audacity to ask for evidence! Most disreputable and dishonest. Furthermore as an agent they have the nasty habit of charging 15per cent commission on any repairs or maintainance WITHOUT making this transparent. In short a rather grubby outfit owned and run by someone with different morals and run in a dishonest and disengeuous manner....a West Kensington estate agency to be avoided at all costs.