Stellar Photo Recovery Premium was pure waste of money in my case. Sure it finds the deleted Canon .CR3 images shot with Canon 1D X Mk III and recovers them, but most of them are useless, since they cannot be opened anymore. Is the issue with CR3, I do not know, but the result is a about a ton of useless files.

Nice Customer Support

Swatantra has given me a lot of information about Stellar Converter for EDB tool. Very knowledgeable and helpful. He also shared a discount coupon. I am grateful to him for his knowledge and kindness. Best regards.

Had a great experience with the sales agent Ashish. Completing my order soon.

Een harde schijf, die ik als archief gebruikte voor mijn foto's was gecrashed. Ik heb de schijf opgestuurd naar Stellar, die eerste een diagnose heeft gemaakt om daarna aan de slag te slaan met mijn schijf. Ik vond de voorlichting evenals de verdere communicatie in het traject van herstel van de schijf en het traceren van mijn data meer dan uitstekend. Mijn gegevens bleken niet meer te achterhalen maar dat ligt zeker niet aan Stellar. Daarnaast wil ik nog de afwikkeling van 'no cure, no pay' aanbevelen bij dit bedrijf. Mijn gegevens bleken niet meer te achterhalen. Het bedrijf heeft veel energie gestoken in het proberen te achterhalen van mijn gegevens en geen gezeur over het betalen van kosten die zij gemaakt hebben. Een aanrader.

Stellar Converter for OST does not load to 365 from domain computers. This company told me this after I purchased the product then kept wasting my time making me go through unnecessary tech support processes all the while knowing it can never work. "Why are we doing this you've told me it cannot work?" "Oh please sir we have to follow the process" No refund available until all time wasting is complete. I gave in after 8 hours of "tech support", I've got an actual job to do. I guess my time is worth more than theirs, which is what they are banking on when wasting it. Terrible experience. Not recommended. Feels like being scammed.

Excellent customer service Nikhil was very nice and professional, and was able to assist me in a timely manner.

Excellent service/support by Vishakha!

thanks for the service

The Tech assistant was very knowledgeable, and polite, took his time to make sure I understood the answers to my questions, Great Asset to your Company.

Il supporto tecnico dell'operatore Ashish è stato rapido ed efficace. Sono molto soddisfatto dell'assistenza ricevuta.

Thank you for activating the software with the new key, Ashish.

my experience was amazing i am not very good with computers and was unable to recover photos that meant the world. Swatantra Thank you!

Sanket understood the problem and quick to give me a solution.

Stellar was not sucessful in recovering my data. I did not receive an activation code but Support Services were helpful. I then had a software activation key issue and it asked me to enter my bitlocker key. I requested the auto-renewal (automatic billing) option for your Stellar Data Recovery for Windows license to be cancelled but they did not do this. I doubled checked on line this at a later date and was disappointed to see that they had not cancelled this even though the support assistant said they would. I successfully cancelled the auto renewal online myself. I am wondering if I could have just used one of the other free trial software on the market instead.

Devashish Thank you for the assistance and help on activation

First of all, it's a good product and a great value (especially if you have a lot recover). Or just that one photo that means the world to you. Customer service is phenomenal (and human!). My rep Swatantra took care of everything in two minutes (give him a raise)

Approachable stance, informative service, genuinely helpful representative, good natured, clean living app, along with knowledgeable customer service representative Dheeraj Shukla

Answer my question really fast, the software is now running and looking for my lost files. I asked if after the scan and successful recovery I could pay for the software without the need to rescan, and support give me a discount code!!

What made this process smooth was that the customer representative that I got, Swatantra Sharma, contributed significantly to this process. He was very kind and helpful, as he walked me through what I was doing. He helped me find the activation code, he was patience with me when I was creating folders for my things, and he helped me understand what I needed to do when I was trying to re-open the program. He performed his job very well, and it is likely that I would still be having issues without his help.