Everything was as agreed. The packaging was good, no damages upon arrival.

Bought a wheel, arrived incredibly quickly. Was using it for almost a year with no problem, then had a issue with the wheel not charging. Contacted them to explain the issue. They asked if I could send a video. After checking they sent a delivery driver to pick up the wheel the next day, fixed it by replacing the motherboard and shipped it back within a few days, all free of charge. Great customer experience. Wasn't expecting it to be so hassle free, I was very impressed. No need to worry about buying from this company from my experience

Really helpful good communication they even called me back to check my order was right

Excellent. Brought my first wheel (RS19 HT). Great customer service. Arrived on time and waterproofed free of charge. Great job 👍🏻

Good commercial service, i received a call to warn me of the taxes i would have to pay since i leave in an other country,i was not able to respond but i also receive a mail and this allow me to respond and accept the command. I have made purchase in other country that do not take such care with this kind of detail. Product been received quickly in good shape and condition. Thanks again.

Great customer support! My order got delayed during shipping, which was not in their control. E rides was kind enough to monitor the situation and give me updates.

I feel Safe wearing this Jacket. The Jacket is pretty nice, the under arm zippers aren't great but neither were the ones on my other jacket straight from lazy rolling, the XL is still a bit snug so be aware they run a good bit small

The best customer service you can find, Pleasant transaction, these guys taking an extra step to satisfy customers. Highly recommended and for sure will buy from them again in future.

Excellent service, polite and go beyond expectations

Thankful for companies that communicate, and deliver quickly. Each time I have purchased from them I have had no issues.

Very professional estore

-outstanding customer service.

Boutique très réactive avec de bon prix ! Dommage que le royaume Uni ne fasse plus parti de l'UE, car il y a des frais de douane.

A pleasure to do business with erides

Tutto perfetto, protezione copertura ruota perfetto molto bello Grazieeee.

Personne très compétente et passionnée. Avec un grand sens commercial je recommande

[This review has been edited] The EUC I ordered did not initially function and I raised and submitted a ticket on e-Ride's website. After arranging for free pickup of the wheel they tirelessly worked through the weekend to remedy issue (keeping me constantly updated) which was successful and subsequently arranged a re-delivery; they have since offered and sent me a pair of protective gloves as compensation for the hassle. They truly made me feel like a valued customer with their communication and personalised service, and would highly recommend.

Easy to buy from arrived as promised good price 👍

Purchased a new e-bike. Great price, first class service & next day delivery. Many thanks.

J'ai aimé le service client qui a su répondre à toutes les question. L'envoie a été rapide et soigné. Merci