Great services! Ianick is a pro!

Process was fluid, however I did struggle with my business criteria. Overall experience was good and very quick.

Professional and solved in a timely manner

I contacted Sonia for help in solving a tax refund deception. I felt that I had become the victim of a company who takes tax refund from individuals without authorisation. Sonia gave me step by step advice in how to approach HMRC to obtain justice. It worked and I am pleased that she gave me the highest possible service in recovering my hard earned cash. Thank you so much.

Promptly answered about my concern, which has been sorted out quickly and efficiently. Thank you again for your help.

Very good talking and sure he was the person I was need for my help.

Operative really helped with clear instructions.

Swift answers and very clear help

There was a long delay for the tax office response to the request. Although it was eventually successful it would have been nice if OnlineFilings had been aware of the length of time and chased it instead of me chasing them to chase HMRC. Also, I've had to upload the letter from HMRC to complete the application process when OnlineFilings should have had the same letter as myself. To this stage took almost 2 months, it should have been a maximum of 15 days. That being said, when I raised the issue in Chat it was quickly looked at.

Joanna was very helpfull and clear.

Excellent service, quick response and brilliant customer service would recommend

Quick, easy with good information given

Great customer service replied to me very quickly and resolved the problem

Brilliant service sorted out my issue in no time. Only chat was very helpful

I emailed online filings.co.uk and I had a reply the following day with all the advice that I needed from João.

Sonia was so helpful to help assist me with my issue to make a payment, quick at responding, made things easy to find and made the whole process easy and stress free. I will definitely use the live chat system again and Sonia deserves 5*.

Fast, Efficient and Friendly

Helpful customer service via the chat from Victor and Joao.

So helpful with what was a confusing situation. They cleared everything up and went above and beyond to get it sorted.

GREAT CUSTOMER SERVICES WOULD HIGHLY RECOMMEND EASY AND ACCESSIBLE