Excellent experience! Quick service and so easy to use!

They seem to have good prices and customer service when you call. I have two problems..1 Their contact with my vet takes too long with minimal follow up. 2 Hard to track shipment and status. Pending and or Completed doesn't tell me a lot. Need email when shipped with link to carrier. Did get email that it was delivered. No problem with refill other than tracking/shipping info. My dog is taking heart medicine so if it is not going to arrive in time I need to make other plans.

Order delay, not their fault - fault of distributor - but customer service stepped up and was kind and communicated the delay to me. Would definitely recommend and will use them for my dog's continuing need for glaucoma drops.

Quick service. Placed my order and received it quickly. They took care of the rest.

service was fast meds delivered in just days of ordering

Great price savings, fast delivery times, low effort. What more can you ask for??

good customer service - easy to use

Very happy with products and service.

Love those girls that answer the phone!

I've been buying from VA Rx for years, and they consistently go above and beyond the call. This last time they were having a problem contacting my vet for a new Rx on our flea/tick/heartworm med. Turned out he had a new phone number but they tracked him down and consistently (and quickly!) returned my calls to keep me informed. The shipping is always fast, and the service is a model of what other companies should aspire to.

I've used this service twice and am very pleased. And will continue to use.

I mailed a prescription (which included 3 refills on the handwritten prescription pad) to VetApprovedRX for my dog's allergy meds, which they lost. So I had to go through the additional hassle of having to call my vet's office to have them contact the company to verify the Rx was legit (which they already were not making easy since I didn't buy the Rx through them to begin with). They have good prices, but customer service lacks attention to detail that was necessary in my transaction. I might think twice about future Rx purchases through them in the future.

Always excellent and quick service!

Received order as expected. Will order again if prices stay competitive.

Excellent friendly customer service. Always willing to make positive suggestions to make sure you get exactly what you need in a time frame that you need it.

Easy to order, better pricing, and arrived quickly. My cat is happy since I only have to give her 1 pill morning and 1 pill nightly versus 2 each time with the lesser dosage. Thank you!

When I ordered puppy Prozac, they didn't tell me that they were out of it. It was ordered on 8/11 (I believe) and I kept looking for it and it hadn't come. So I called them on 8/16 (I believe) and they told me that they had not had it when it was ordered and that they were overnighting it to me with no additional cost to me. You know, it would have been nice if when ordered, they had told me that they didn't have it at the time. There was never going to be a charge for shipping because the cost was over $50.00. I feel that it is a matter of trust.

Ordering was easy and delivery was quick. Price was great

good prices prompt service

Excellent service, good communication.