I'm very happy about the response of Andria and Jeff to my urgent maintenance request. They were both professional and show care about my case

I rented an apartment through them. A very rude agent. They ask for home visit without given prior notice. 3 months before the tenancy end, they ask for our decision regarding continuous of renting and ask for our response ASAP. Later, they will contact you 3-4 times every week about home visit.

I am highly disappointed with the Good fellows morden branch. We rented a property through them which was managed by the agent and landlord was in India. The day we entered the house kitchen roof started to leak .... they gave us nightmares in fixing the issue as they kept on telling landlord is not approving the request. Issue remained unresolved till the date ( after a year ) we moved out. Now even after moving out agents are not proving us with our checkout inventory report even after multiple calls and emails ( it's been over a month now) and not releasing the deposit again saying landlord is not responding. Please beware of this agency as you will pay your full rent still they will give you mental harassment. I am especially upset from Matt Clifford, who is not responding to our simple request of providing checkout inventory report and information regarding out deposit.

I had a great experience with Goodfellows with Claudia Borges. She is kind, patient, very helpful and responsive and very attentive to your needs. I am so glad I worked with her on finding a flat as she found me a gem and made it smooth and quick for me to move in too. So kind and helpful! If you’re working with someone like Claudia you’re in good hands. Best, Elodie

Excellent service Always keeps me updated Keep up good work

The team at Goodfellows are always on hand to deal with any property management issues that may arise.

Andrea is warm kind (I am 83 and those qualities and rare and much appreciated) and very efficient so i am happy!!

Tried getting in touch 3 times. No response at all. Poorest agency ever.

I put 0 if I could. Absolutely no respect for the customer- we came for a viewing, wasted our time and on the way out of property the agent said that the deadline to put an offer in less than in one hour. They don’t bother to call and warn about the situation before, why, who cares? And when I called them they said they did not know they were supposed to call and they can take an offer by the phone. Seriously? If you value your time and respect yourself- avoid Goodfellows agency!

Very bad service, dishonest, rude, and don't care about their clients at all. I would prefer to be homeless rather renting through them. Avoid using goodfellows....

Goodfellows Sutton.Third agent we tried and they were head and shoulders above the rest! Rosie, Sam, Ellie and Omar all very professional and great communication. From start to finish they were amazing, thank you! Lawrence & Mina

Goodfellows Carshalton Beeches - cowboy branch manager, Lee. AVOID!!!!!! Advertising properties to sale then when you contact them, you can't view! Very suspect! Probably selling to their mates or putting fake properties on website to make themselves look busy!!

We used Goodfellows Estate Agents to sell my late aunts property in Morden Surrey that was going through probate. All the staff were professional, helpful and friendly. They put the property on the market, and sold the property within a few days. Communication from start to finish was simply stuning. I would highly recommend Goodfellows Estate Agents to sell your property. You are truly in good hands. Thankyou to all at Goodfellows Estate Agents your the best. Regards Danny

I dealt with Reece at Goodfellows, I cannot describe him as anything but fantastic. He understood exactly how quickly I needed to move, he was not only easy to communicate with but always there when I needed to get in contact with any queries. He was one of the best estate agents I dealt with and lovely to have had him there. He is easy to talk to and an all round great person! I highly recommend Reece and based on his work, I highly recommend Goodfellows.

After being extremely disappointed with a local estate agent I switched to Goodfellows. The office I dealt with was Ponteland. The estate agent was thoroughly professional in every way. I can highly recommend them if your selling a house in the Newcastle upon Tyne area.

Very poor service and extremely unprofessional and not bothered about the customer. Please avoid them.

There are no words to express the ordeal we have underwent with this agency. I would have preferred to sleep in the street rather than rent through them. Please avoid them as the plague!!!!

AVOID. If need property, I'll suggest you to go through any other agency. Many problems with this like tenant.

Very bad service. Lack of communication. Very poor performance overall. They only managed to bring 2 viewings in almost 3 months while our 2 neighbours already sold via another agency. Will switch to them as soon as the agreement with GF expires

Great agency. Fast responses and very proactive. They were a great help and managed to push the sale through from start to finish in under 3 months.