Hate My Phone

272 Kings Road, B11 2AB, Birmingham, GB
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3.50
Based on 61 Reviews

5

54.10%

4

3.28%

3

1.64%

2

3.28%

1

37.70%
About Hate My Phone

At Hate My Phone, we offer a secure and fast way to trade in your old phones in an environmentally friendly way. Enquire now to find out more info.

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Tony Beets
United Kingdom | 28 February 2025

Ordered the (un)lucky dip tablet deal via Wowcher. Tablet was delivered within 4 days but it was an iPad mini from 2012. It's too old to install any apps so is completely useless. Will be sending it back but still looks like I will be without the £8 postage fee I paid

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Eragon Midler
United Kingdom | 14 February 2025

I thought it would be good to try out Wowcher. Not realizing they put items for sale from other sellers on all items. I made two lucky dip mobile purchases for £14.99 each. I was stupid to think I would get anything good. Hate my phone did send mobiles in time. But when I opened 2 packages I was not surprised to find two of the same models. Which I've never heard of. Just tiny basic call and texts mobiles. One really scratched Looked on ebay. A ebay seller selling theirs for £8 used. I emailed hate my phone complaining. Guess what. No reply. Oh also after putting through order and paying for goods Wowcher tell you, you have to pay a further £4.99 postage on each item. £40 in total for rubbish. I will be honest. Just binned them. As refund will never happen. As I did choose to have lucky dip. Closed Wowcher account. As they have no contact details to complain? Please please. Don't buy lucky dips on Wowcher. It's a SCAM. Personally I would buy nothing. All dodgy prices. And risks of not getting what items you paid for as described.

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Number One
Ireland | 07 February 2025

Amazing! No hassle and very kind

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Craig Butchers
United Kingdom | 07 February 2025

Found HMP very helpful and patient and solved my problem no fuss

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Jacqui Baldwin
United Kingdom | 31 January 2025

So very helpful

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Lauren Bothick
United Kingdom | 31 January 2025

Great Service

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Tanya
United Kingdom | 31 January 2025

Staff were very helpful and friendly. Great experience

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Katie
United Kingdom | 31 January 2025

Great service from Freya.

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Jodie
United Kingdom | 31 January 2025

Recommended!

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MANDY COPPAGE
United Kingdom | 31 January 2025

Great service

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Megan Hall
United Kingdom | 31 January 2025

Staff made my experience really quick and easy

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Rebecca Williams
United Kingdom | 31 January 2025

I brought a new phone for my son and it came really quick and was great. Thankyou hate my phone

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Sharon Shuttleworth
United Kingdom | 18 December 2024

I bought 4 really cheap phones for some children and had an issue as I am not tech Savvy. I emailed for help and was responded to within minutes. Customer service at its best

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mark rowe
United Kingdom | 24 November 2024

I wish I had read the reviews too, they advertised a Kindle as reduced from £89.99 down to £39.00 using a photo of a NEW Amazon Kindle Fire, the Kindle arrived in a grey plastic bag, no box, just wrapped in a layer of bubble wrap inside the bag. When I unwrapped it I was horrified, scratched all over the case and screen, a deep scratch to the screen! This Kindle should have been binned, not sold as "reduced from £89.99) I have contacted the seller but with no response............. Avoid at all costs!!!

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Otto Bacharach
United Kingdom | 14 October 2024

Bought through Wowcher, meant to be refurbished, it is not and is even locked. Extremely disappointed. You're trying to say it's not you, but I've kept all communications. Own it, on this occasion you messed up.

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Kayleigh Cannon
United Kingdom | 23 September 2024

I redeemed a Wowcher for an Amazon Kindle Fire 7. I read the Trust Pilot reviews after I had redeemed the voucher and panicked that I would not receive the item or that the item would be poor quality. I reached out to Hate My Phone who reassured me the item had been dispatched and provided updated tracking details. I have received the Amazon Kindle Fire and it works perfectly. Great customer service and the item was as described. I don't normally leave reviews but this it to reassure anyone who (like me) might panic.

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A D
United Kingdom | 21 September 2024

I bought a Samsung a40 via wowcher from here was surprised at how fast it came via 48 hour tracked however after 5 days it stopped coming on it got stuck on the welcome screen, I contact them directly and had a email back the same day, but when I wanted to send it back and get a refund it took 5 days for reply , and after I sent it bk to them I was told my refund would be in my account within 3 days, after 3 days no refund so I contacted them again and was told they had to resubmit the refund to wowcher and it will now take 3 to 5 days for it to go into my account so obviously they didn't submit the refund the first time around, very disappointed as I was really happy with the phone upentill it stopped working as if the replied to my email straight away I would have been happy for them to replace the phone but after 5 days of waiting I had buy another phone from another company,

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N Ward
United Kingdom | 18 September 2024

Ordered stock for my store on multiple occasions and each time delivered fast, was very accommodating with terms and tracking provided. Great stock and great company.

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Vic
United Kingdom | 18 September 2024

Always great service provided by Kasim every time I've purchased! Definitely will buy from them again

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Sharmini Jayatheesan
United Kingdom | 16 September 2024

I bought a Kindle fire through Wowcher. I received the item and tried registering with Kindle account as I already have an account. I encountered issues and called Amazon customer service and they told me that it is a deregistered Kindle fire by an organisation. Avoid this company at all costs. The postage cost is also a waste of money. I have sent a message yesterday. However, reading all these reviews I have lost faith in this organisation.

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