
A Langham
United Kingdom | 06 September 2020Fantastic customer service from start to finish. Nothing is too much trouble, as a customer you feel in completely safe hands and are included in the whole process. The tutorial on how to operate the stove after installation is a great service addition. Would use ignite again and again with no hesitation.

Shirley Tracy
United Kingdom | 29 August 2020Highly recommend this company. We have just had a stove installed and Darren and his fitters provided a first class product and customer service that was second to none.

ptaylor
United Kingdom | 22 June 2020Ignite installed our wood burning stove 4 years ago and it's been in constant use since then so needed new fire ropes and some general TLC. We called Darren to source the parts and get advice on fitting but he insisted on coming round himself the same day, sorting everything out and giving it a general makeover and respray leaving it looking and burning like new-no charge! 3 more of our family members have now had stoves from Ignite and all have been delighted with the results.

Dawn Bryan
United Kingdom | 14 May 2020Brilliant service from start to finish. Would highly recommend.

Mark Loraine
United Kingdom | 18 March 2020First class service from Ignite and we are thrilled with our new wood burning stove. Everything went according to plan because they know the business inside out and are excellent at keeping customers informed. Their popularity means there is a wait for installation but it is well worth the wait. We cannot recommend them highly enough for their product and customer care. Thank you!

Pat
United Kingdom | 05 March 2020A very professional company. Excellent from start to finish. We highly recommend them.

James Milton
United Kingdom | 24 February 2020We have burned an open fire for 20+ years, because of the cost and work involved we decided to consider the alternatives. Our choice was a wood burning stove provided and installed by Ignite+. Their advice, customer service, quality of work, support and after sales service were all excellent. We are more than pleased with our choice and would like to thank Darren and the team at Ignite+ for their work. It goes without saying that we would recommend this company without fear.

Iain Grant
United Kingdom | 20 February 2020Great service from start to finish. The log burner that I was recommended for the size of my room is just perfect. The fitting was done to a very professional standard and on the date they promised. Thanks Darren and Mark.

Mrs Arey
United Kingdom | 26 January 2020If you are thinking of getting a log burner look no further I don't often give 5 stars ✨ but in this instance they deserve it, I can not recommend ignite highly enough Darren for his knowledge and customer service and Mark and Andy for there workmanship. My log burner is absolutely fabulous I am so pleased I went with ignite. The reviews speak for themselves there a very professional company and fantastic at there job.

Chris Waddington
United Kingdom | 24 January 2020Darren’s attention to detail is exemplary. Work was carried out as promised to the very highest of standards, much like other reviews state. The inevitable initial mess was kept to a minimum and I cannot recommend Darren enough. I don’t give positive reviews lightly, the last time was in the mid 90’s. Do yourselves a favour, get this man to do the job for you, you won’t regret it.

Michael
United Kingdom | 27 December 2019We have had an excellent experience with Ignite+ - Darren was very informative during both the house and showroom visit. The installation went smoothly and everything was left tidy afterwards. We were lucky enough to get the wood burner installed the week before Christmas. It is now boxing day and we have used the wood burner for six days in a row. Everything is working exactly as expected. Thanks for the fantastic job Ignite+, we would highly recommend you!

Mark Hewett
United Kingdom | 03 December 2019Ignite+ demonstrated knowledge and understanding of what our requirements. The quotation was clear and the stoves offerred were the best on the market ref. online reviews. Install costs were equivalent to other local quotes. The work was done carefully, looking after our home and furnishings. The work was done to a high standard. questions invited and answeres have proved to work well. We choce a Clearview 400. The stove installed 2 weeks ago is excellent in terms of wood usage and high heat output, compared to our existing merlin stove. Very satisfied and highly recommended

Sally Clarke
United Kingdom | 28 November 2019Helpful, on time, does what it says on the tin! Darren was great in explaining all the options. Very tidy workmen. In and out within the day. Love our 🔥

Naomi
United Kingdom | 10 November 2019Excellent service right from the start. At the point of quote, they were on time and didn't rush it - took the time to really understand what I needed/wanted out of a stove. He then came back with two stove to choose from which was really helpful because having too many ca be totally overwhelming. We visited the showroom to check them out before making a final decision, and the showroom was also great - easy enough to get around and to picture it all. On the day of install they were on time, efficient, clean, and respectful. My stove was installed in good time. It looks neat - they've done a great job. They've been polite, knowledgeable and trustworthy throughout the whole process. I feel completely safe in the knowledge that they've done a proper job. i wouldn't hesitate to recommend them to anyone.

Peter Grazier
United Kingdom | 01 November 2019Impressive from start to finish, helpful, tidy professional, love the stove, enjoyed the process.

JOHN
United Kingdom | 31 October 2019Ignite were perfect in every aspect. They imported the Scan stove we wanted from Denmark. Liased with our builder on the upstand required, then installed the stove, flue and chimney absolutely perfectly, on time and with no mess. Their advice and after sales service were also really helpful. The stove looks brilliant, we couldn’t be more pleased - a really professional job. Their price also represented great overall value compared to other companies we had looked at.

J Mitchell
United Kingdom | 30 October 2019From start to finish the service we have received from Ignite has been fantastic. We are so pleased with our log burner and would highly recommend Darren and Mark to anyone thinking of getting one.

Mrs Butler
United Kingdom | 02 October 2019Very informative and knowledgeable from the start, genuine interest in my house renovation and fireplace! Got the very best look and price for our budget. Really happy and would not hesitate to recommend to anyone.

Ryan Mathew
United Kingdom | 06 September 2019Our experience with Ignite+ has been outstanding from start to finish. They are a very professional business. The quotation visit was honest, and what really sets Darren apart from others we got a quote from (and a large part of why we chose him in the end) was his eye for the aesthetics. He really understands what works in a room. There is no pushy sales or calls afterwards. And there is lots of guidance about stove brands and models. He will help you choose what’s right. And the end result in our house is truly spectacular. Add to that his aftercare and availability and from our experience you will not regret choosing Ignite+. Of course this is a business but Darren clearly has a passion for his work beyond making money, and takes prides in every installation. That’s probably the highest compliment we can pay! Thank you Ignite+.

Julia Dunning
United Kingdom | 23 July 2019Excellent service, Darren and Mark worked hard and efficiently. I am delighted with my new fireplace. Thank you.