Efficient and excellent customer service

thanks for your help

Initially the parts I requested weren't in stock, but Australian BBQ kept me updated when the parts became available. Very friendly and helpful. Added advantage is the UK main stockist is only 20 minutes from my house.

very helpful friendly staff

good prompt service

High quality product. Very fast delivery. Reasonable prices especially when they have sales.

Sadly the parts I ordered were incorrect however it was no problem, I was informed to return them and receive a full refund.

Very friendly and caring customer service. Special thanks to Finola

Parts ordered were not in stock, very poor stock control.

Very helpful. Good knowledge of product.

Great website and stock availability. Had a rack delivered with a bent leg. Staff very helpful and had a replacement on its way in no time with no additional cost. My BBQ was up and running a lot quicker than I thought possible.

Beefeater Discovery 1000 My BBQ is over 10 years old and very surprised to find how easy it was to get some new parts for it. Ordered simply on line and they all turned up 24 hours later. Great service. Thank you.

Great personal service and good value price

Delivery a bit on the pricy side grill plate great quality, rotisserie average quality must be massively mark up in price

prompt service. I also rang to with an enquiry, very friendly and helpful.

Easy website, good price for product and extremely well packaged for delivery.

Good service quick deliverey

We ordered the bbq and had a phone conversation about the order to be delivered on a Friday to be fitted for a clients party Saturday. We received an e-mail Thursday to say the bbq was on back order till end of the month. We called up and changed the order for a delivery Saturday morning as promised. We actually got the delivery Tuesday mid day. You where happy to take our money straight away and then tell us a week later you didn't have the item in stock. We then had to make changes and waste time calling etc to get things sorted and still get the rite delivery date

Spot on company, all my goods have arrived very quickly.

Everything ok