Friendly staff and thoroughly explained the process

It was all done seamlessly, the lady on the phone was lovely. It just took a little too long, hence the 4 stars and not 5 stars.

very helpful

Polite, easy and quick

Marisol was more than helpful on keeping us up to date with our energy plan. Very thorough and professional.

Simple experience

They were prompt, quick, helpful and polite. I believe they got me the best deal possible and assisted me in saving money

Clear & Concise ————————————————————————————————————————————————/———————/////-/————————

Great customer service from Ellen. Very friendly and professional. Would have liked to have better plans available for my area yet that is not the fault of electricity monster.

Liam helped me transfer my energy account to another provider easily to help keep my costs down done a fantastic job

Polite to talk to .

Friendly staff

Lovely team! Really appreciate their service and commitment to quality.

Ellen was extremely patient and helpful. Would definitely recommend to a family member.

Amazing service

Absolute pleasure to light up my home with powerhouse thanks to Nicholas for his upbeat articulate informed guidance

Marisol was very thorough and patient through our switch over. Threw many questions at her and she answered them very clearly. Very happy with the process, thank you Marisol.

Staff member was clear, quick and helpfull in explaining the procedure.

I have now received information and have switched to a cheaper price for my power. The person I spoke to was very helpful and easy to understand thankyou

Marisol was very helpful and understanding, she put me on the best plan she had on hand absolutely a delightful person to communicate with. I highly recommended Marisol to any future clients