Very bad experience. It has not worked for my husband. This concept of a nurse over the phone is not effective. A chaotic experience. That tape does not hold the catheter tight enough and it keeps slipping off. A waste of money and effort into a product that will not work. Their customer service is ok.

I didn't sign up for this. Please Cancel.

They changed the bags to a new style with a micro vent. It didn’t help at all! In fact, it made the product unbearable! I now have a UTI because I can’t Cath with the bag on anymore, due to my bladder not voiding completely. I’ve suffered headaches every single day since the change and have had multiple episodes of autonomic-dysreflexia. This is not good! Why in the world would they change this?! I’m going to find a new product and will never order Men’s Libert again until they bring back the original design...it was perfect! Now it’s horrible! So disappointed. My whole SCI group is ticked off too. They quit ordering as well.

IT DOES THE JOB WELL.

An excellent product. Must be careful to use good technique as infection ,urethritis,) is a possibility.

Not easy to wear the catheter. Very often it will leak and cause embarrassment. Tear off when get in or get out the cars. Can not wear short pant in the summer. Causes itchy. Can not take shower when wearing catheter. A lot of inconvenience.

urine bag fills up upper third 1st. then has to force urine into bottom two thirds. Not a lot of pressure to get to the bottom. Otherwise, great product

after using product into second shipment I found it unsatisfactory and stopped using it. Never ordered it or used it again.

My experience with the Men's Liberty product was very good. However, the distributer, Byrum, constantly messed up the delivery orders and billing. I either got my order late, or the contents were incorrect. I dealt with two other catheter related suppliers, Hollister and Allegro, with no problems. My last order, prior to surgery on 6/23 was placed on 6/17. I ordered 10 as my surgery was imminent and that amount would assure that I hade enough even if the surgery was delayed a couple of days. And despite several requests to expedite earlier the ordered was delayed until I received a full amount of 30 Men's Liberty products. A also have in invoice for an old order that was already paid. Terrible!

I've been totally incontinent for most of a year beginning immediately after radiation treatment for prostate cancer. I found Men's Liberty on line and it sounded too good to be true...it wasn't! What a godsend! While not totally absent "equipment failure", I carried an emergency kit just in case. But the freedom from soaking pads that Men's Liberty provided me was priceless. I'll stop using them soon, however. I've just had surgery for an artificial urinary sphincter. Thanks so much for this product to get me through the interim.

I’m able to sleep all night without getting up.r

Too hard to get the product. All I get is: I call you, you tel me to call the doctor, call you again now I must call the supplier. Call the supplier, they tell me to call my doctor for the paper work. Call my doctor, paper work is done.Call supplier, now need paper work from insurance, In the mean time paid $58+ for product. This has been going on for about a month.

Customer service was excellent. They helped with every step of the process. My father has experienced a better quality of life with this product. I’d recommend it to anyone who was facing similar issues!

I received my order but it came with a few other things I did not order. They are things that I will not be using. Since I did not order these "other" things, they should not have been sent. I did not reorder again for two reasons. #1- it is a "hassle" to removed then external collection bag w/o the removal lotion required and recommended. I was not told I would need this liquid remover when I placed my order. I called your Cust. Service Dept. and they instructed me on how to remove the collection bad by using hot water. #2- I found a similar product thru the VA Hospital Urology Clinic. It is FREE and much easier to remove when changing collection bags.

Service was great. My issue is with the product. Too much hassle for how effective it was. Wash, wipe, put sticky stuff on and hook everything up. And it still fell off. Maybe I was too impatient or I just wasn’t doing it right but after a couple weeks I just went back to Depends.

Don't like the seam in the middle on the new style

Everything is just as good as it can get. I love how comfortable men's Liberty are to feel them and to empty them is a very good feeling. I would not even think about not telling someone about this product. I told and showed my cardio nurse about them and she will let me know if someone tells her he is looking.

This product has given me freedoms and comfort that I have not experienced in many years. Battling prostrate cancer has left me with inconstancy issues that prior to Men's Liberty left me with few satisfactory options. My previous product was prone to failures (coming off), and irritation from method of application. I have had few failures (mostly my application fault) and no irritation.

Appliance attached well and stayed in place. There was no leakage. All good. But at my level of activity it was awkward, always reminding me it was there. Psychologically, I didn’t like it because I always had to spend the time to put it on and take it off, making me feel that I was more of an invalid than I think of myself. I am totally incontinent following prostatectomy, using 5 pads per day with occasional leak thru if I’m not careful, but I prefer that to the Men’s Liberty appliance. As I get older and more sedentary , my thoughts may change.

I feel it to soon to tell about the product. I am leaning toward five stars.