there is no phone number to contact them. have been emailing them four times a month for eight months about my charging point not working, not one reply. it can't be the worst customer care ever, as there is no customer care at all.

None of their charging points works at Chase Farm Hospital, Enfield. Guess what ? No support, no contact number nothing. Just the useless 1990s website !!!!

Electric Vehicle charging systems & service provider - dreadful experience. Also known as Power Portal Ltd EV charging offered by Hilton hotel, have to register via app to use. Supposed to send immediate confirmation of registration - doesn't Tried several times - and yes I did check spam - nothing/zero/zilch Tried 'phoning company - no 'phone number included on website :-( After much internet searching found 'Berthmaster' on 01295 231515 Unwelcoming voicemail system, left terse message Fortunately my car is hybrid and electric charging is encouraged but not absolutely vital. Not sure what would happen if I had to rely on this co. to re-charge my car and get me the 200 miles or so back home :-( From my experience, one of the recharging 'clubs' to be avoided UPDATE: Did, eventually, receive a (singular, from numerous attempts) necessary confirmatory e-mail and did achieve a vehicle charge. However my concerns regarding an apparently very weak IT support system & lack of customer service (Contact 'phone no etc) of some deep concern