I recently had a problem getting the correct replacement front points for Grivel Rambo crampons. The staff at Rock + Run took the problem in hand and went way beyond the normal call of duty to sort the problem for me. Many, many thanks from a very satisfied customer!

Ordered a bunch of climbing gear (slings, carabiners, belay devices etc) from these guys. Had to make a modification to my order because I forgot to add something, they were very helpful. Items arrived very quickly, well packaged and exactly what I needed. Highly recommended.

Can't rate this company highly enough - great range of items, incredible prices, prompt delivery and fantastic customer service..really are the whole package! Have bought a number of products through this site and all have been delivered in timely fashion.

Such a good company. Great gear at great prices. Postage can be a pain in the butt but when is it not? Defo use again.

Ordered a guide book for Swiss bouldering areas from Rock + Run, even with international shipping it was shipped and received quickly. The guidebook exceeded my expectations and I look forward to ordering for Rock + Run in the future.

ordered, sent, delivered (to ireland) very quickly. Good product at good price.

wild country HMS synergy autolock, good, secure, positive action, used in rope access and treework, thanks for a quick delivery.

Great product with best value, great communication and very happy customer, cheers

Quick and reliable service, thanks very much.

Always a very good service.

The title says it all really. Made a mistake when ordering a pretty expensive item, so tried correcting this and ended up ordering two similar items! One quick email sorted this however and the guys at Rock+Run refunded my money for the order I'd mistakenly place. Will be returning to their store in the future based on the great service and prices.

Ordered a chalk bag over the weekend, it arrived by Tuesday. Product is good quality and very reasonably priced.

A friend forwarded me a link to a pair of mountaineering boots on the Rock+Run website, and I was delighted with the price. I ordered them straight away and received them within a few days. I'm really pleased with the boots, extremely happy with the price, and the speed at which they were delivered was brilliant. Thanks Rock+Run. I shall definitely be buying more from you in the future.

I was searching for hiking poles for my dad on-line and found the ones I was interested in. I then searched for stockists and discovered Rock + Run sold them the cheapest and delivered to my dads area (Cornwall) for free. I found their website to be clear and concise. My order was delt with quickly with great communication via Email. They sent the poles out using Royal Mail within three days and I was able to track the order which would help me as I was not receiving them directly. However, I didn't need to, as I received an email when dispatched, on arrival at my local post depo, and when finally delivered. As I didn't receive the parcel myself I can't comment on packaging but my dad has not reported any problems with his new poles. For me this was the perfect service from start to finish.

An accessible website with a good range of products. Delivery times were as promised. Overall, very satisfied.

received high class item next day after ordering....the price was fantastic, couldn't be more happier with buyer experience

Easy to use and quick service; I would use them again.

I bought a DMM Cirque Ice Axe from Rock + Run. Initially I was attracted by the great price on this item but also liked the 'local' shop look to the business, not that I am local. Item was delivered next day so full marks for a great service

Fantastic service and prices.

In Rock + Run, I found what I needed. In addition to the great price. Expensive but fast shipping and right up to the door