(The LaserTag game itself was great, but that has nothing to do with Bedlam - that was down to the centre, which is independent. They were helpful and it was v successful). Bedlam has been the problem. Before the event - I had to chase 3/4 times and still did not receive any location directions or details. Some guests arrived late because the venue was not easy to find - satnav dropped you nearby. Bedlam told the venue the wrong booking time. We all had to stand in the cold (January) while the venue prepared the equipment. This also meant that the event over-ran (more standing round in the cold). At the venue, I found that the mark-up charged by Bedlam was £120! I'd paid £300 but if I had gone direct it would have been only £180. All that mark-up and zero service. After the event I had to make three phone calls and send 3/4 emails before I received a response to my complaint. That was an unsatisfactory response. I'd requested a refund. I tried a follow-up email asking again: no response. Verdict - Bedlam add no value, take the mark-up and make your life difficult. Suggest you try to find direct contact details for any venue you wish to book.

The ashley palmer cup and west Lothian eagles would like to say thank you very much roman for the lovely donation of prizes to our cause

Absolutely lovely staff!! Would highly recommend to everyone, especially big groups looking to have fun day out!

Awesome day out 🙂

Superb day out, pity the same can't be said for my aim.

Really great company and very enjoyable

Efficient and informative booking process.

Fabulous customer service. Roman has been a great help in donating some prizes for a fundraiser I am organising. Thank you again!!!

I have had a fabulous experience with Bedlam, the pain balling is fantastic. My first time I did it I was so nervous, by the staff were amazing and explained everything to me. If you have never done it this is the company I would choose every time! I Highly recommend them, they made sure my first time wasn’t my last.

Clear and concise while talking and friendly manner Perfect for over the phone transaction

The team were very generous in donating vouchers for our animal charities annual raffle and we appreciate how much they care about their local community

RedR charity donation, contacted Bedlam for a donation for our raffle. I am totally amazed by the generosity of the prizes Roman has donated, massive thank you! The variety of activities at Bedlam is wide and I'm sure this will draw some people in! Thank you again!

very helpful and highly recommend.

My son had a fantastic time attending a Lasertag party at Cumbernauld, really well run. The company were kind enough to also support my local charity too. Great facilities, great team.

We are raising money for Wakefield Hospice I contacted Roman for a donation for our raffle. I am totally amazed by the generosity of the prizes Roman has donated. I can't thank you and every one else at Bedlam enough. Thanks, Jo.

Roman has gone beyond my expectation and helped massively with a couple of prizes for our fundraising event. Thank you Roman!

Cheers Roman. Donated some tickets for a raffle prize for my charity event. Amazing donation I’m so thankful.

Very helpful

Roman was brilliant over the phone, booked in my sons party explained everything really well. Even called me back so I didn’t have to sit and wait whilst he confirmed my booking.

Easy to book no hassle