Horrendous, rude, liers. I booked paintball but they have charged me near double to what the actual cost is at that venue?! Credit card company now involved and are refunding the difference. NEVER USE THEM

Booked a paintball session at a venue near London and paid in advance. On the day of the game, the venue owner didn’t know about the booking. It turned out that the place was completely independent and operated under a different name. I contacted Bedlam no response yet. Total scam.

Went to book in Norwich on another company called Nationwide paintballing. When I called them I was told that company no longer exists and the norwich site was closed despite showing as available on the dates I was looking at. The price at this site was £9 a ticket, however after being told the nearest site was Thetford and the company was Bedlam the price jumped to £15 per ticket excluding VAT. Bit of a shock but once I got over that I was able to book. The chap on the phone didn't seem too keen on the whole event and didn't ask if it was a stag or anything in particular so potentially missed out on an upsell as this is indeed a stag do.

Great service They did all work and got me booked in to venue at the last minute. Will use you again

This company do not own a single paintball site, there false representation of their company online is fraudulent, this has been reported to trading standards who are looking into the company, dont make my mistake go direct to the paintball site you want to visit, these guys just book it for you and charge 15 per person extra than the actual company will, it is a fraudulent scam, this is not a large company it’s is run by two scammers, don’t book! just search the site and ring the actual company. Unfortunately in my case the information provided before the booking was incorrect, I was told that cancelling would incur a 15 cancellation fee ( which I was happy with) soon as the payment was made they will email you there terms and conditions, this states no refunds at all. Poor customer service, save money just go direct. The fact they are an inflated ticket booking service is omitted from there website, they imply they own the sites for which they don’t.

Would never recommend this company to anybody, honest mistake made, payed a large deposit, realised after a half hour, phoned company back and explained what had happened and the person that made the booking was dyslexic, the managers reply was I’m dyslexic to and processed to say that my son was an idiot for not reading the small print but terms and conditions stand, not only that they should not off accepted the booking as they were in level 4 and taking money from people that were in level 2 that thought they were going to there own county that was in level 2, this company should be investigated by the way they conduct there business, and retrained on there customer service, no refund

These guys are a joke. I've spent over an hour on the phone, and multiple phone calls trying to book a paintballing birthday party. The guys on the other end of the phone don't know anything, no idea of availability, not sure where their locations are. They just don't care. The website won't search by location, you can't book by time, no idea of pricing for paintball packs, no information on parties. Total joke. Booking with Campaign instead.

great service, speedy, helpful

I booked for 15 lads three weeks ago and tonight I have only just been told the system went down and out booking didn’t come through! This is 4 days before 15 of us was due to go! The guy I spoke to on phone didn’t even sound bothered as he sounded like he was happy munching food while on phone to me! He gave me a choice of re booking and as I explained there is 15 lad that have managed to change plans and get baby sitters for kids etc! Said I wanted to speak to a manager and his response was , they will say the same as him! Asked about some sort of discount or free paint balls to re book and he said no! Shocked to how we have all been treated like that!

Let me book and pay online for a day they aren't even open. Only when calling to confirm as advised was told it wasn't on the day I had booked for and had to get a refund which then takes 5 days to go back into bank account. Very poor booking system

Very easy to book. Great prices. Person on the phone was polite and helpful. Really looking forward to the day.

Good booking experience,

I and my friend booked to go paintballing through this company. Awful customer service. Do not respond to emails or calls. If you book you might as well forget about your money. Oh and do not believe their replies to reviews on this website. They replied to my friend's review saying the situation was resolved but he still hasn't heard from them.

Shoddy customer service-not only are the booking people rude they absolutely have no idea how to handle bookings. They are either asleep or hungover when you call them. Regarding the below nonchalant reply from bedlam-I can explain the situation to them if they would have the courtesy to find out rather than being ‘at a loss’, which they might soon be if they continue operating like that.

I am really disappointed with this company. All customer service goes out the window after you have paid for your booking. Now won't return my calls or answer my emails. Fed up and it seems like I have simply lost money. Stay away from this company. EDIT: despite the company's response below, they are yet to email me and yet to amend my booking. Dishonest as well as incompetent.

Very helpful, easy to book!

Excellent customer service!

Booking cancelled after taking money.

Friendly customer services

Great time stuff was a1 differently coming back. Felt really welcome thank you