Love my Berry Awesome hibiscus plant. Perfect condition. 3rd Hibiscus plant I've ordered from them.

Love our garden arches, value for money, all parts needed to assemble together which was nice and easy. Fast delivery service even when it came straight from the manufacturer. Would recommend and would buy from them again. Thank you.

When you buy on line not knowing the company for the first time, you are a little wary and uncertain. I need not have worried, this company is first class. Fast delivery, even faster if you don't mind paying a little extra. The order was packed well and all intact, the fence and brackets are well made, and look good for the job. The price was reasonable for the design and structure, and l will not hesitate to go back again. Very satisfied customer, would recommend.

Ordered a lovely painted arbour on Sunday. Arrived Wednesday and great delivery and customer service.

I wanted a very small plant trough for a small space in the garden. I saw this at an amazing price and ordered it. As it was breakable, I hoped it would arrive in one piece. I needn't have worried,as couldn't have been any better packaged, and arrived in perfect condition. Very pleased.

I ordered a hanging basket stand for the porch. The item arrived very quickly and I was very impressed with the quality for a very fair price. I will definitely use Garden Mall again.

Was looking for a particular size trellis which was difficult to find but found exactly what I wanted at Garden Mall. Received trellis today and all in perfect condition as very well packaged. First time shopping with them but won't be the last - very impressed.

Packaging was brilliant and the hanging baskets were very well priced compared to garden centres which are quite expensive will definitely use them again a very speedy delivery

Excellent service. Highly recommend. A quality item (cement planter) at a good price and delivered the following day! No ifs, no buts just picked, packed and despatched. A perfect online transaction. Thank you.

Excellent service. Goods as described

First time ordering with this company. Brilliant customer service. Small issue sorted out quickly and efficiently and immediate response to email. Very impressed and will shop with them again.

Really helpful and patient customer service staff who did everything they said they would while we were preparing to order, fantastic product (all 40m of it!), and super helpful customer service staff again when I had to order two small bits that we had lost on transporting it to our house in France! Will definitely use this company again!!

My rain chain arrived quickly and in very good condition

I ordered an Arbour from them it arrived on time and was very happy with there service would buy from them again

Prompt delivery, great product and super value

Disgusting customer service! I have been trying to send back some unused fence panels for nearly 2 weeks now - using their customer service form on their website as nobody ever answers the phone. Several times I was told to log into my account to process a return, then my ticket is closed. I respond to the closed ticket and no reply, so have to start it all again. I was unable to log into my account to process a return as I checked out as a guest! I finally get to sending my return back - they advise they have a preferential rate with Dpd however upon contacting Dpd, the item is too big to send back with them. So instead of costing £5-£10 to return, it has cost me £70! They are now saying one of the items are damaged so won't refund, despite the box being unopened and actually arriving with the fence panel legs sticking out the box. We Sellotaped the legs into the box to protect them, but they are saying the top of the fence panels are damaged, despite us not even opening them. I have submitted photo evidence showing the box upon arrival and no difference. So in total, £200 of items returned, at a return cost of £70, then them refusing to refund a panel that was damaged on arrival - £30. A £200+ return has cost me £100 to process. I would not recommend them at all, atrocious customer service and accusing the customers of damaging items, despite photo evidence!

The items I bought were competitively priced, the site was easy to use and the parcel arrived well packed. Thank you!

Very happy with the service, price, communication and the delivery. Exceptional company, would buy from them again without hesitation. Highly recommended!

Ordered some ceramic measuring cups, which came promptly and unbroken unlike the previous 2 sets that I had ordered from a well known online service!! Very pleased

I ordered this fencing on line. It was very easy to order. I had an email informing me that I had placed the order and it would be with me within a few days. I had a few suggestions regarding the delivery, i.e. to check the parcel over to make sure it wasn't damaged, which is very good I feel, as often parcels to arrive with damage. Everything was fine. The goods actually arrived right on time. Which I really appreciated. I would certainly use this Company again.